Reviews for Panera Bread in Frankfort, KY
Loved their flatbread pizzas, even warmed up leftovers were good!
Spent half a day with the laptop, munching and clicking along. The staff were super friendly and hospitable. I'm never... disappointed with the French onion soup, and they never seem to mind my customizing the $##t out of my salad on their app. Read more
My first time coming I was disappointed. I asked for a bagel which they didn?t have so they offered another flavor but I had... asked for butter and cream cheese and I got neither. Read more
Ok guys, this place is great!! That is, if you are rich. I worked at Panera Bread in Lexington Kentucky when it first came... onto the scene. Great food and great coffee. I gave it 3 stars because of the price. Otherwise it would get 5 Read more
This is an updated review. Panera Bread continues to go downhill. I placed a curbside order through the app today for lunch. My... order was supposed to be ready by 11:14. I arrived at 11:15. I checked in on the app, and waited. At 11:26, I went in because noone had brought my food out. I tried calling before going in, but no answer. I work on the opposite side if town and didn'tcheck my order as the bag was sealed. Once I arrived at work, I opened the bag to find a half empty Teriyaki Chicken andbroccoli bowl. For $11 and some change, I expect a meal not a snack. I included a picture with this review. I called the storeto complain and all the manager could do was make excuses as to why it happened. She blamed the computers for me having to comein. She blamed short-staffing for my bowl being half full. If you are going to stay open, deal with being short-staffed and givethe best customer service possible. If you can't do that, close. Read more
This Panera has got an awesome team of employees. The staff are always friendly, and they make efforts to ensure your meal is... great. Amber and Samantha take care to get drive thru orders accurate, and Samantha goes above and beyond to make sure mymorning coffee is exactly how I like it! The manager, Q, genuinely cares about her store?s customers and employees alike. Hergenerosity to the community and commitment to the store are a huge part of what makes Frankfort?s Panera such a local favorite. Read more
Yum! They never disappoint. The new double bread bowl is AMAZING and more than enough to share. The staff was friendly and... quick with our order. Read more
Great service, clean and tidy inside and food is fresh