Reviews for Popeyes Louisiana Kitchen in Franklin, LA
Did not honour the app promotion as advertised. Despite showing the promotion and rules, they wasted my time and refused to... acknowledge it by simply saying ?we don?t do that?. Went across town and had no problems. Read more
Cold chicken after waiting 20 minutes. I brought it back. Received hot chicken, and then it turned out the red beans tasted a... bit sour. Hadn't been there in 6 months. Now I will try again in six years... Read more
Went there 8/7/22 and ordered 3 -16 piece family meals and 2- 12 piece tender meals at 11:30 The manager took control and... started counting the chicken and got more chicken cooking. Her and her team all contributed to have this order ready very quickandade sure nothing was missing. Very professional. Read more
I'm done. I went through drive thru yesterday with my grandbaby. I placed my order with my drink with a lot of ice and 4 apple... pies. I get to the window and they said "We don't have no ice, we been out of water all day." Then I get asked to pull to thewaiting area for 3 minutes...........15 minutes later I called them because I didn't want to take my grandbaby out of the car. He said it would be right out. This employee came out and if she could have struck me down with her eyes she would have. Ilook in my bag and there is only 3 apple pies. I told her I was missing a pie. Boy oh boy, her look almost put me 6 feet under.Sooooo, she goes in and comes back and pretty much slings the bag at me. I said "thank you and have a great day" and she neversaid a word but just glared at me again. SO I went to McDonald's to get gbaby some nugs. After I placed my order it hit me. HOW can you run and fast food business with no water..............and how in the hell did they wash their hands??? Needless tosay, I didn't eat the chicken and I will not be back to Popeye's in Franklin. This is ridiculous to run a business this way. Shut it down or get better management. I never leave reviews but after the ugliness and lack of sanitation, I figured I'd leavethis message right here on their page. It probably won't do anything but at least I am able to vent about it. Read more
we were standing there for ten minutes and she didn?t even see, though standing at the counter itself and the food is... worse fries are uncooked and no seasoning at all Read more
I went here yesterday , and when I paid for my order , the girl held onto my card for an extremely long time . When I woke up... this morning , I had 120$ missing out of my account. I will be calling the police . And I know the names of the people involved,because they tried to do a cash app transaction, with their names on it, before they stole 104$ and spent it on a Victoriasecret website .I usually go here twice a week . I WILL NEVER go here again . And I will be speaking to your corporate manager. Read more
Bad customer service. Didn't even order. Waited ten minutes stuck in line while they were clearing all the other orders and not... taking new ones. When I called to make sure drive thru was working we were told obviously we could tell they were busy. Veryrude employee on the phone. As soon as it was clear where we weren't trapped anymore we just left. Obviously they didn't wantour business. Went to Sonic down the road where our business was appreciated even though they were busy as well. Read more
Rude male manager at the drive thru on 12/12/22. Instead of giving the customer with a small order their food, you decide to... give out a big order then "drop more chicken" afterwards. Get it together instead of having duck lips for your mistakes. Read more