Reviews for Subway in Franklin, MA
i work close to this store and used to frequent this subway. i was a huge fan, until it became such a bother for them to help... serve me (as if that?s not what they?re being paid to do). between being charged extra for double scoop of chicken in a salad(that is supposed to come with 2 scoops), to the rude service, to the skimp sandwiches and salads; i will no longer supportthis business due to the decline in quality of customer service & of the food that they are serving. Read more
We have been patrons of this store since it opened. It has switched owners not yet a decade ago. Food quality and service has... always been good. However, lately the owners seem to be upping their game. It's even better. The new Subway menu has helped makeit even more yummier. This is our store and we remain loyal despite a new and closer one arriving in Norfolk. This is the goodstuff! Read more
Service was extremely slow and we were the only ones there. Server just nonchalantly made sandwiches, almost... passive-aggressively slow. I won't be back. Read more
Went here around 1:30 to grab a bite to eat. Aside from my sandwich being fine with no complaints, the lady at the counter was... the rudest most uninviting employee I have ever seen at any subway. Im honestly surprised that there are pretty decent reviews.I will be going to a different one for now on because every time I come here it?s the same vibe and nobody got time or the moneyfor that mess every time they?re there. Read more
The whole point of ordering online is to not stand in the line. They made our order and kept it with them near the cash... register. So I assumed they need to make it and waited in line for my online order. When its finally my turn i realize it wasdone and ready to go the whole time. Such a waste of time! I ordered online coz I was short on time and already late to where Iwas going. Read more
Not a good location. Went in there with a coupon for a 5.99 footlong and was told at the register that they would not accept the... coupon, and that the coupon was only valid for the subs that were printed out in a piece of paper only at the register. I gotdouble meat double cheese etc and the coupon clearly stated that the additionals were extra, as it?s always been, but she stillrefused it. I wasn?t expecting a 5.99 sub, I was expecting the base cost of the sub to be 5.99 and then pay for the extras I hadgotten. Not only did she not want to listen to me about it, she was also very condescending and demeaning. I used to eat hereevery couple weeks and while the service there has never been super, this was not acceptable. I?ve used that same coupon I?vereceived in the mail for years and this is the first time a subway has not taken it. Read more
I do not recommend this subway because they give you extra meat without asking you if you want it and then charge you for it and... once you bring it up to them they argue the price with you until you show them what it actually should be. If you order fromthis subway I recommend to do it through subways website so you get the correct amount you paid for and eliminate the risk ofbeing up sold without your consent. The only reason they did not get 1 star is because they gave me some money as areimbursement instead of just refunding the different they up sold. Read more
Ever been caught between reality and Heaven? Well I have. Multiple times. At the Franklin Subway. I believe there are only two... perfect people who have ever walked this earth, Jesus Christ and Jay from Subway. The ham layering - astounding, the mayonnaisecoating - staggering, and the unpretentious sprinkling of gently-strained Mediterranean Sea Salt and Andes-grown rich blackpepper brings my mouth to a climax one often spends a lifetime searching for. If there ever comes a point where you have tochoose between life and a Jay Subway-sandwich, please think long and hard because I promise, there is no greater joy that I'veexperienced. Jay - Thank YOU. Read more