Reviews for Papa Romano's Pizza in Bloomfield Twp, MI

Placed an online order tonight at 6:05 it is now 8:01 and no delivery. Tried to call no answer for over 20 minutes. THEY TOOK... MY MONEY THOUGH !!!!!!! OVER $45 ! NO email, text,or call with refund or explanation! I will contact the BBB . You lost thisweekly loyal customer. UPDATE ! 3 DAYS LATER STILL NO REFUND! CALLED 5 TIMES . OWEN SAID I WAS REFUNDED AND I WAS NOT !!!!!!! Read more

I will keep this simple. Yes, I know staffing is short but my food delivery last night was put in the trash uneaten. We ordered... the BBQ chicken dinner, and when it came and we opened the box we could not see the chicken, really. Someone had taken the BBQsauce and poured it over the top of all the chicken pieces. We used tongs to pick up a piece and it was such a mess we justpitched the dinner. Read more

This location at 15 Mile by Cranbrook Road is usually my go-to place. Tonight I called and waited 12 minutes on hold with no one... picking up. I hung up and called the location at Square Lake and Franklin and they answered promptly and took my order. I guessI'll be driving a few more miles to get quality service and someone that actually answers the phone. 12 minutes on hold isridiculous Read more

Papa Romano's Pizza is my go to place when I'm in Bloomfield Twp... I'm treated with warm and inclusive feelings provided by... staff and management alike... Oh... the food?... GREAT! Read more

I hadn't had papa romano's in about 20 years. It was far too long. Buddy's is great, but this was better, and better priced. The... sauce had more flavor and the crust was sooo buttery. Yum! I'll be back for sure, and soon. Teenage Jason wasn't wrong this isthe best pizza in metro Detroit. Read more

They messed up delivering my order or either forgot to completely place it. Hour and a half goes by I call back only to be... placed on hold for nearly 10 minutes and then told it was suppose to be for pickup. So I asked to speak to the manager whichthen Owen who gets on the phone only to be rude and disrespectful. Read more

Pizza is excellent but I?ve ordered a 12? sub here on a few occasions and I love their ingredients. But the quality of food you... receive all depends on if the employees want to work that day or not. I had a delicious, picture perfect sub one week and then afew weeks later I got one that someone very very obviously didn?t give a darn about. Don?t really know if I?ll continue to orderbecause I don?t know if I?ll get my money?s worth or not. Shame. Read more

They have good pizza, but ordering over the phone at this location is frustrating. They have a hard time hearing and constantly... have to ask you to repeat yourself even though you raise your voice even louder. I wonder if they know phones have a volumebutton on them that can be turned up? We've had this experience quite a number of times with them. I dont understand what isgoing on there. I'm not a quiet talke either. And it's happened to more than just me. Read more