Reviews for McDonald's in Franklin, TN
The lobby is rarely open, only one drive thru lane is open most mornings and the doors are rarely posted that the lobby is... closed, the people that are there are nice and food is ok, but sitting in a line for 30 minutes takes you from a 5 star to a tworeal quick, you can blame it on labor shortage, but you pay enough you can find labor, you have already raised the prices wellbeyond the current market....so what is the answer...go some place else? Read more
A great McDonald's location! They had a fast and efficient drive-thru that had our breakfast order prepared perfectly without... needing to have us park our car. That never happens and the people had fantastic personalities for several bonus points. Highlyrecommend to everyone! Read more
Recently remodeled(a good new owner?) after previous a few more times works like this as I see. Enough workers, especially... fresher with more vegetables on quarter pond cheese and clean bathrooms and decorations like clean hotel level. Thank younowadays open lobby. Read more
Horrible burger, tasteless, with nothing. Even though I ordered a Big Mac
Not busy at all order inside at the counter waiting 6 mins for hamburgers@ French fries was 3 people on the drive thru 1 person... on the counter u can watch were the priority is !!!! Go thru the drive thru it is a lot faster even 6 cars in line got therefood before us Read more
I bought 5 combos # 3 apart from paying a total of 48.79 for a raw meal .. I called and they told me that it was not possible... and that it was not their problem that I lived far away that I had to go back to the place to take the food back if No theycouldn't help me ,,, I paid for raw food and they still tell me it's not their problem ???? Read more
Yikes, guess the remodel was for nothing? So I have been to this McDonald's twice in the past two weeks in the mornings around... 7am. When I pulled in, the drive through only had maybe 6-8 cars. Historically that means I should be able to get throughpretty quick. The last two times I have been here they have only had one employee running the entire drive through.... Theydid not have the pay window open, so they were only utilizing the #1 pickup window. I am confused why during the busiest timein the morning you would only have one employee scheduled and only be using one of the 3 windows? After my first visit I gavethe benefit of the doubt as I know that many businesses are struggling to hire enough employees, but that was ridicules. Bothtrips took over 20 min from pull in to pull out, and there were less than 10 people in front of me. I have been to a lot ofMcDonald's, but this one is one of the worst. Its a shame because their location is great. Maybe someday they will get theiract together, but until then I will be staying away. Had another negative experience today, but it was slightly better. Sowill up my review by one star. Read more
Stopped by 6:30pm on a weekday. Lobby and bathrooms were clean, service was quick, food was good. Exactly what I needed.