Reviews for Papa Johns Pizza in Franklin, TN
Ordered drive up. No one came outside. After waiting and waiting, no one came out. Talked to manager to ask for my tip back, and... he refused. Not only that, but he looked super dirty, and his clothes looked dirty. What kind of managers are they hiring? Read more
The store is known as the can't get right papa John's. Every time we order from them we're promised 40 minutes. It always ends... up being at least at a minimum hour and a 1/2-2hrs. Pizza always arrives cold. Do not order from this store! Read more
Delivery driver review: I've probably been here a dozen times or so in the past few months, between Uber and DooDash, and I've... yet to have anything bad or annoying happen. They get busy, but not understaffed enough to cause an unreasonable delay, nor haveI been treated in any way other than friendly. And as far as I can tell they've been good about doing their part to make sureyou get the full, correct order. Easy parking and simple pickup too. Read more
Bought a 12 inch cheese stick and the dough was totally flat and burnt. Usually it rises some. It was very nasty because of... that. Disappointing but it happens, I understand. Read more
I have ordered a pizza from there last week it was cold and look like it was three days old so they told me when I order another... one it will be free ordered another one today to try to give it a shot it was cold and terrible I don?t know what?s going onwith that pizza company but it need to be closed down there ain?t one good pizza place around here that delivers does anybodyknow a good pizza place that delivers Read more
I'm giving 4 stars because typically this place does well with our order but this is what I recieved for our order of wings... tonight. The pizzas are fine. The BBQ wings are fine. The Buffalo wings don't have enough sauce to cover one full wing.Disappointing. Read more
I managed several different Papa John?s stores in my younger days, so I know the ups and downs, ins and outs of trying to... maintain quality in such a fast paced, high turnover, low margin kind of business. That said, this location has consistentlyfailed to live up to just basic standards of quality control, to the point that this long time, faithful fan of Papa John?s justprobably won?t be ordering from them any more. The last time I had an issue before this, the manager at the time gave me grieffor calling to complain instead of checking the quality before I left the store. I guess I shouldn?t have assumed that my pizzaswould look like they?d been made by someone who?d seen a pizza before in their life or who had gone through at least the basictraining to end up with something round with toppings on it. This last time it was worse, but I forgot to check before I leftthe store again, so rather than call and complain, I just decided not to order from them anymore and post a review. I never postreviews. As you can see by the pictures, they just didn?t seem to care at all about the product they were selling, and fromsomeone with direct experience with Papa John?s QC standards, these should have been thrown in the trash and redone. Read more
Yeah it was really quick almost like it was the last customer had no flavor hardly any toppings and no sauce oh well win some... lose some Read more