Reviews for The Honey Baked Ham Company in Franklin, TN

Honeybaked hams are .... well, honeybacked hams. You can't go wrong. There was a long line for Pickup. Pay when you order... and you get in and out pretty quickly. Considering that it was the day before Thanksgiving the line moved quickly. Read more

I absolutely love the ham and the flavored mustards, so good!! But omg, the service is just so?harsh and nasty. I get... disparaging looks from every employee the second I walk in, every single time, no matter who?s working there. It?s like they?retrying to figure out something about me, and I?m clearly not passing their weird little test, so they make some awfulassumptions about me and treat me accordingly. Every. Single. Time. It?s become too unnerving to justify continuing to buyanything there, which is disappointing because it?s a very convenient location for me and I do love the ham. :((( Also, it?spretty stupid not to be able to shop somewhere because I have a different socioeconomic background than the store owners. Imean, how petty can it get? But there?s a Brentwood location, so I?ll just plan around that and drive a little more, I guess. Read more

Didn?t have a great experience here. Preordered a ham and for some reason the manager sold it to another customer.

I want to just say everyone employee at this location worked day and night to prepare the hams and turkeys that were sold. Some... would show up at 5am and stay til midnight and drive and hr long drive home just to be back at it the next morning I had thepleasure of working with these ppl this week and everyone did what they could it was no one's intention to run out of food. Thislocation was slammed all week long some ppl worked 16 hr shifts. the employees at this location are very hard working anddedicated ppl. They deserve credit for how hard they worked this week. Read more

I ordered a ham 2 weeks ago to be reserved for thanksgiving and when I get there they inform me that they?ve oversold to walk... ins and I have to fight over a quarter of a ham when I had almost 7-9 pounds for my whole family. I was lucky enough to get thatquarter at triple the price but many who came after me got nothing. When I reserve something I expect it to be there. Thisestablishment has single handly ruined many many thanksgivings this year. I heard the brentwood one was also having problems. Read more

Myself and 100?s of others who paid for their orders weeks ahead of time showed up this evening to be told sorry we ran out of... food? we will refund your money. Families who counted on this place in advanced for their Thanksgiving meal are left to fend forthemselves and hope the grocery stores still have Thanksgiving items/food available the night before Thanksgiving. A refunddoesn?t cover what they just did to myself and those families that planned on this being their meal tomorrow. I am beside myselfand absolutely mind blown at the lack of empathy the GM showed as he tried to justify what just happened. Unprofessional. Theowner of this franchise should be ashamed of what just happens this evening. Read more

Excellent sandwich shop with pre-made meal purchases and many options available. They offer catering as well and a nice place to... purchase a home style dinner in case you are pressed for time to cook. The sandwiches are a nice size and there are options fordifferent sides such as broccoli or potato salad. Read more

Have loved HoneyBaked Ham for decades whether we were in CA, AZ or TN. It has been a New Year tradition for our family. Well... recommended are their hams, soups and sandwiches. Read more