Reviews for Chili's Grill & Bar in Franklin, WI
Worst take out experience. I was texted to pick up at 6:15 pm. I was curbside. Checked in and waited. And waited. Went in... and was told they were backed up. No kidding. No manager in sight. Waited until 7:20. Full hour late. Got food home and itwas over cooked and most cold Read more
Service was decent for not being to busy on an afternoon. Sat at the bar with no bartender so my server did both jobs. The spot... I sat was not cleaned and sticky. Paradise margaritas was delicious. The salmon lunch was pretty good for the cost but wasn't sogreat I'd have to go back and have it. Read more
Very uncomfortable atmosphere. We asked for plates for our appetizer when the manager came around and were greeted with an... attitude and snarky comment that she's glad we still enjoyed our food without them. Our food order was incorrect but the manager(Alex) was "uncomfortable" after I explained the situation and let one of her employees bring the new food out. This employeewas yelling at the top of her lungs when calling out the food, not sure if it's to bring attention to the table or what. Theycame to our table twice while we were eating to ask if we needed boxes in order to rush us out when we did nothing wrong.Terrible customer service, Alex Mather has the biggest attitude, I really hope it was a bad day she was having but still noexcuse for unprofessional behavior. We were uncomfortable and left no tip, so disappointing because we've visited this locationso many times previously. Read more
Do not waste your money. We were there today approximately 4:30 My salad had old lettuce and old withered tomatoes. Chicken... enchilada soup tasted like hot water with chips sprinkled on the top. Chicken fajitas were horrible as well. I complained tothe manager and she did nothing to fix it. She took the food and threw it away. I paid for the food and left. I will never go tothis place again. Customer service was horrible just like the food. Read more
Menu has much more of a tex Mexican feel to it. My crispy chicken sandwich was indeed just that...crispy. you would be surprised... by how many restaurants cannot get that right. Fries were crispy and hot as well. Wife had southwestern food. She enjoyed it aswell. Read more
Great place. Friendly professional staff.. went here before s concert. Salad was very fresh had soup chips salsa and dip- a... cheese chili blend Read more
We came on a Friday evening. We had immediate seating. It was not busy. The restaurant was clean. We ordered a bowl of our all... time favorite soup whenever we visit here, the chicken enchilada soup. I highly recommend this soup. We did the 3 for $25 meals.I ordered the chips and salsa for our appetizer which was freshly made, yum! I ordered the mango chicken meal and my husbandordered the chicken fajitas. Service was great. Read more
They no longer have the orginial chicken crispers. They have a breaded cork flake chicken. Which the aerver never said anythig... when I placed my order. The corn was sitting for awhile you can tell by loiking at it. Read more