Reviews for White Castle in Franklin Park, IL
The passed experience coming here to white castle, food was saugy n And always get my order mis taking. Tonight , perfectttt... customer services Man ! Mr, Dave . Night shift employee was on his A GAME Pay me attention thats the type of employeeesss ,Manage and can grow . Patient, ,calm, listens and corrects himself n communicate with his team workers. He makes a hugedifference Mr DAVE !!!!! I HOPE THEY PROMOTE YOU EVEN IF UR NEW OR NOT , I KNOW Read more
I worked at a White Castle restaurant in Hammond Indiana in the 70's. I was always proud of how clean we kept the restaurant. ... It was a very strict place to work but worth every bit of it. The restaurant shined. I was shocked when visiting Chicago at thevisible filth. Edgar Ingram would not have tolerated his restaurants looking the way they do now. Read more
I was there this morning 10/23/22 and I had to tell the worker to change gloves before touching food. You don't take money and... make food with the same gloves I'm never going back. Read more
Went to grab a quick lunch on the way to the airport. It has been a long time since I had a White Castle. The service at this... one was bad even for fast food. The make person taking orders was really slow. It took him forever to enter the order from thecustomer in front of me. When he was done, he went to put down French fries. That took him another 5 minutes as he seems to beputting them 1X handful at a time instead of just pouring them into the basket like everywhere else. Finally, the cookingperson took my order as he was STILL putting fries into the basket. Not even into the cooking oil yet! The food was what Iremembered but now with habanero cheese, which was never available before. Read more
Unprofessional Not only was the drive through person wearing stained clothes she completely got the order wrong. To add insult... to injury she mixed my nephews sodas with the flavor she said was out Yuck! Since it was 45min away the manager was nothelpful and said we could return to the store to replace the order. A refund should have been given!!!!! Fix it WhiteCastle! Refund ! Read more
White Castle has a lot of different types of sandwhiches and items most fast food restaurants have. It’s an amazing place to... go and eat, the cashier and staff seem nice but from the 9 times I’ve ate there 2 of the time they messed up my order.Everything is is great, not a long line and not too long of a wait around night time. Read more
This was the first time in my life eating anything at a White Castle Diner! We had an Original Slider and a Jalapeño... Slider......YUMMY!! The diner was clean and the 2 gals working were exceptionally friendly and helpful! The bathroom was veryclean and there was ample parking. Read more
Food was hot and Delicious! 1st time at an actual White Castle location, I live in Texas and am used to eating the sliders out... of a box Read more