Reviews for Dunkin' in Franklin Square, NY
My go to spot overall! Friendly staff and good service!
They never have mobile orders ready. Under staffed and dirty. They never make my drink right. They don?t have a lot in stock... often. The place is always mobbed with like over 20 high schoolers. Mobile orders are never ready. Everytime I pick up an orderthe woman packs it super slow like a sloth, acting like we have nothing better to do. I waited 10 mins just for her to close abag and grab things like a straw. Ridiculous! I will never come to this dunkin again! Read more
I went in a half hour before closing. Of the four people in there, three were on their phones, they seemed nice. The fourth... person asked me; unprompted, am I paying cash or card (I said card). She grunted and asked what I wanted (I told her). She thentold me how much it would cost (she was wrong by ~20% {her favor}). Then she said, "so you only need $X". I told her I waspaying with card, I had no cash. Grunt. "Can you do cash or not? I'll go somewhere else", I said. Grunt She capitulated,"whatcha want?" One of the nice kids on their phone showed her how to take the card. I'm not a fan of people using their Jedimind tricks on me. Will not be returning. Read more
The workers were really nice, they made my ???? matcha drink, it was good, but it was just milky. Overall nice spot
I came in to order my donuts and waited for the ladies to stop speaking and they didn?t. I interrupted and the second time I... attempted to order they finally listened. They also had all of the donuts stuffed in the display case so I couldn?t really seewhat donuts were left. Also this is a common occurrence, the workers are always lazy and they move slow. Read more
The place was extremely dirty , went in and they nothing in stock except a few donuts and croissants . Ordered a wrap and they... offered to give it to me frozen and I quote ? warm it up at home ?. The ice coffee I ordered had a lot of coffee grinds in itwith no sugar . There was no one in there except the workers no wonder ?. Absolutely disgusting don?t waste your time cominghere . Also health inspections should pay them a visit . Read more
Don't really like to leave negative reviews, but I was the only customer in the store and was waiting to be served for about 5-7... minutes. Ordered a poppy seed bagel with cream cheese. The picture tells the rest of the story. The bagel was completely plain,but appeared to have some kind of grease drizzled on it. There was not even a single microscopic atom of cream cheese to befound. I really wouldn't have cared its, just how you get your order drive home and realize that is was wrong is prettyannoying. From now on, I shall be dining at finer establishments, such as 711. My faith in Dunkin''s bagels has been ruptured. Read more
Average dunkin donuts, plenty of parking, students loitering inside store are disruptive and rude; should be removed from... "hanging out " inside . Read more