Reviews for Subway in Franklin Square, NY
Extremely slow!!! Only 1 person behind the counter. Person behind counter had a language barrier. Had to explain things... several times. Never said thank you, poor customer service. Read more
Honestly, the service was so slow that I almost walked away while waiting, and there were only two other customers in the shop.... The food was good, and I don't want to trash the place because it isn't high-scale organic whole food whatever. It was tasty. Itwas priced right. It's just... the service. The woman taking the order really struggled with what I was asking for, and what Iwas asking for was mostly pre-arranged on the menu, so it was confusing for me as a customer as well as time-consuming. Thiswouldn't stop me from returning, but it's not someplace I'd run back to. Read more
Nice lady. Needs a sweeping. Doesn't take coupons. Food is good.
They don't take coupons and are rude.
False advertising. Subways sent Coupons to our homes and we tried to use it and they don't accept it. They just sent the... coupons so we visit their store and once we get there they don't give us the deal and since we wasted our time getting there weend up buying the sandwiches regular price. totally disappointed in Subways. Read more
1 ? Dropped their rating from 3.5? to just 1. Last time I was there I ordered a salad, the lady dropped the salad utensil on the... floor N didn't bother washing it before making the salad. Have been using the app to order to save time, N they have made thesame salad wrong around 8/8 times. Either they forget the cheese, or they forget rhe spinach, or they don't chop it asrequested. Come on Franklin Ave Subway, get your stuff together...!!! Read more
Worst experience I have ever gotten. Lady behind the counter was on her phone for a good 7 minutes and didn't even acknowledge... us. When she finally got off the phone, I was about to say my order and she picked up her phone and started to dial anothernumber. I turned around and walked out. As I was leaving she finally decided to try and take my order as I was out the door. Itold her to continue on her phone ill take my business elsewhere and drove across town to another subways. Disgusting waste of15 minutes of my time. Read more
This subway is the worst! The employees always have bad attitude never makes the sandwich right!