Reviews for Dunkin' in Frederick, MD
Lines are long depending upon time of day; usually go after 9:30 and can get through quick. Short staffed since kids went back... to school, but they try hard to keep up with demand. For the most part, my selection is always made correctly. The nice woman atthe window never fail to give my dog treats! ?? Read more
I've basically given up on this Dunkin' at this point. The last 4-5 times I've gone they have either not had Chai after I mobile... ordered it or the most recent time they put coffee and no chai in my chai latte. Its a shame because when they first opened theywere really good and they have slowly gone down hill since. Read more
Worst Dunkin ever, half the time they charge you correctly but when you get your order it?s mostly wrong, I make it a habit to... avoid this one, it doesn?t help that it?s being run by a bunch of 15 years olds, this is one of the bad Dunkins, the only goodthing about it is the convenient location Read more
The coffee tasted as expected however as I was drinking about half way started tasting little crumbs which turned out to be... coffee grounds. I have never had this in all years of having coffee from DD. The other problem this location they have not hadplain glazed donuts last three visits. The simple plain donut all donuts start from and they don?t have any??? Stopped by before9 am and was told they didn?t have any. Stopped by in the afternoon still don?t have any. Regardless of the time they never haveglazed donuts. Now I am getting coffee grinds in my coffee. Think time go back SB or maybe just go Sheetz. Sad to say butalways loved DD but this location falls short. This is new place too so think they would be up to speed. Tried to call the storeabout the grounds in my coffee and couldn?t get anyone on phone. What is left in photo is half of what was in my coffee the restlanded on my tongue took some effort get off and at work very uncomfortable situation have coffee grounds stuck on lips and inmouth. Read more
This location is very convenient to where we live. However some days are better than others. some days you?re waiting for a... little bit in line, others not so long. I have to remind myself that we are in the middle of a pandemic, we have places that areunderstaffed, and people are over worked covering those shifts that are not filled?.The people that are working there everydayare doing the best that they can in order to serve our community as adequately as possible, given the circumstances. The staffis always courteous to me and my kids when we stop in the mornings before work and school, always making sure to say hello, andhave a great day! Although my coffee is not always absolutely correct, it?s drinkable, and nothing to complain over! Remember tobe kind, everyone?s doing the best they can right now! I commend you guys for continuing to come to work everyday, and doingyour best! Keep up the good work! Don?t let the negativity get you down! Our neighborhood is so Happy your here! ???? Read more
It's okay, but they constantly mess up orders. Today a lady was going to hand me my bag, thought it was the wrong one and then... handed me the "correct" one, which was still incorrect. The 3 stars is honestly just for the convenience of the location and howclose it is to my place of work. Read more
This northern Frederick DUNCAN DOUGHNUTS store is conveniently located near Rt 26 on Monocacy Blvd. at Laurel Wood. Clean new... store with great service! Read more
I order the same thing every time I go to dunkin; a large sweet tea with extra liquid sugar added and EVERY single time I get an... unsweetened tea. every single time it doesn?t matter which location it happens every time. this time they didn?t even add it onthe order they just did a large sweet tea but still gave me unsweetened tea that tastes sour like it?s been sitting for hours. Iworked for dunkin for 3 years, sweet tea is the easiest drink to make yet they fail every time Read more