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Reviews for Pizza Hut in Fredericksburg, VA

Lawrence Snow 1 year ago
2

I wanted curbside, but had to go in to get it after waiting. The pizza was cold and the staff not extremely friendly.

andrew tignor 1 year ago
3

The hut over the years has suffered from boredom.. the quality of foods offered have taken on a rather dry blah taste in the... crust to a over cooked finish from lack of revisiting that taste quality and changing its future. Not problems that can't befixed but are so needed to regain its statue. When ordering ask it not to be cooked so long or odds are its going to end upburnt slam up and hard. I hate rock hard burnt pizza myself. Over cooking also results in dried out sauce and toppings thus forecreating what I'm saying here, out of date product offered into today's market when quality is number 1. Read more

Nicole Pack 1 year ago
5

We dine at this location often and always have great customer service. We went last week and Jordan was exceptional. He... definitely went above and beyond. Read more

Kristin Tess 1 year ago
3

Customer Service was great! They actually ran out of breadsticks that day so we weren't able to get the breadsticks that we... ordered, but the pizza we ordered was pretty good. Read more

Jamie McMaster 1 year ago
1

Absolute worst experience of my life at a pizza hut. I made a pick up order and placed it online. When I got there my pizza was... sitting out on the oven and hadn?t been boxed up yet and put in the warmer. It was lukewarm. When i spoke with the manager shewas like oh it just came out the oven. Like really lady cause i just offered you to feel the temperature. She then gave me a $10credit to have to use in 30 days. Wow.. didnt know there was an expiration date on these credits.. the place wasnt busy at allthey were very slow.. when i got home the pizza tasted old like card board. Not fresh at all and was very disappointed.. when itried calling the store when i was home no one answered the phone. It seems like no one wanted to work. just ridiculous.. on topof that my bf and i both feel sick to our stomach.. thats the only thing it couldve been yesterday. i demand customer care tocall me Read more

Linda A 1 year ago
5

My order was ready and hot when I arrived to pick up my order. Staff was friendly. He checked my order to make sure it was... correct. We do not order from Pizza Hut often cause it's a hit or miss but this was on Point! Loved the Edge pizza. Thank youfor a enjoyable dinner. Read more

Samantha Chewning 1 year ago
5

Let me tell you , Danny and Cheyenne have the Best customer service I have seen in a long time! No one has it anymore but they... do!! Excellent experience and give these two a huge thumbs up!! Read more

J Coleman 2 years ago
3

Pizza Hut! Thin Crust, Hand Toss, Pan, whatever you like they have it.!