Reviews for Higher Grounds Coffee in Freeport, IL
Been coming here for years but the prices have gotten out of control and we just can't justify stopping here anymore. For... instance, this morning I ordered a medium latte and breakfast burrito. The burrito now costs about $14 and my order, for thelatte, burrito and tax, was $20.79. Over twenty dollars for a coffee and burrito? It's just crazy. (The burrito used to cost$6.10, less than half what it now costs. And to be fair, the breakfast burrito is quite good, and spicy.) Read more
I stayed overnight in Freeport for one of the first times since moving to Beloit and was so excited to get higher grounds before... heading to work in the morning. Sadly I was incredibly disappointed. I looked at the menu online while i was in line as it wasstill dark and the drive thru menu wasn't lit. My entire order was wrong despite confirming at the window. I ordered a Samoamacciato and got a raspberry latte; a cherry almond muffin and got a lemon raspberry, and a raspberry filled scone in which ireceived s cherry scone which was basically frozen. I didn't notice until I was already on the north side of town heading towork. I understand accidents happen but for an entire order to be incorrect is a shame. If they didn't have the items I orderedthey could have told me instead of giving me wrong items. I hate to choose Starbucks over my favorite local stores but this wasa very disappointing experience. Read more
I love this place. I love the staff. I love the environment. It's priced competitively with other fine coffee establishments.... They do have some options not offered other places. My favorite is the Mexican spiced Cocoa with some espresso. Read more
Everytime we stop for coffee, I am pleased with the quality and customer service. My coffee pot broke this week. The first day I... ordered Dunkin Doughnuts, I was not happy with the drink I received. It just didn't taste right. The next day I ordered fromHigher Grounds. The exact same coffee I had at Dunkin. I just want to say Higher Grounds taste way better than Dunkin, and theprices are better also. Read more
I'm sad to see the decline of my favorite neighborhood cafe. Not only in the quality of their breakfast but also in their staff.... Specifically the blonde girl working at 10am June 21 had a load of attitude and left multiple items off our order even though werepeated it to her three times in a row. I really hope this isn't indicative of the rest of her coworkers but it certainlyreflects poorly on them. Read more
Every time I stop at the drive through they are always out of ingredients for the panini I want. Even if there's still an hour... or more until closing, they are still always out. I'm not a big coffee drinker, so I was more interested in the sandwiches theyhad to offer. Needless to say, after a few times of them not having the ingredients, I won't be coming back again. I tried threetimes and was disappointed. Read more
Cozy atmosphere with a fireplace and quiet study room. Friendly staff. They have an amazing selection of drinks that changes... with the season, but you can also get a delicious cup of coffee that is locally and recently roasted. Read more
I've been at the window waiting now for over 10 minutes. All I ordered is hot chocolate. Service is very slow. They didn't offer... anything as far a cinnamon Rolls muffins or breads that were on the menu everything was out. Still sitting here we are now atthe 15 minute mark and this is crazy. Read more