Reviews for Domino's Pizza in Freeport, NY
The pizza was good, it?s just that the lady who took my order on the phone took a really long time. She kept repeating my order... back to me every minute even though I had confirmed that it was correct like three times. She also made me hold for some time inthe middle of the order without telling me what it was for. I just wasn?t expecting to take 15 minutes on the phone for an orderthat could?ve taken 5. Read more
Great pizza but I don?t like the app. I order pizza through the app the first time and it said it timed out and I ordered again... on the internet it went through and turns out the first one went through on the app and It came. Worst mistake I ever made. Read more
If they are not burnt, you find employees hair stuck on the crust! Very nasty!
Love to eat at this location??? You won?t be anymore once you see how filthy this place is with bugs and dirts that gets in your... foods especially with flies that swarms around and sits on prepped foods and doughs.. Read more
They're always advertising surprise frees. But I've ordered a couple of times and never received anything. I won't be ordering... Dominos anymore the food was too salty. Read more
This is by far the worst domino's I've ever encountered. When you tell them you want your wings well done they still just put... them through the oven one time. Now ordering pizza and it comes like this. Yeah sending a replacement but shouldn't have toconstantly deal with multiple deliveries for one order. And the best is when you call them out on it you get the traditional "itwas a new worker" line. After tonight I'm done with Domino's. Read more
This will be our last order from this Dominos. Inconsistent quality and very dissatisfied with the customer service. Two days... ago we ordered two large pizzas, both with double cheese. One pizza was correct with the double cheese, the other pizza didn?thave regular cheese, much less double cheese. Tonight we ordered another large pizza and a medium veggie pizza. The veggie pizzawas perfect. The large pizza arrived with half the pizza underneath the other half. Called the store and the person who answeredthe phone said ?Sorry about that. We can send out a replacement but make sure you give that one back to the driver untouched anduneaten.? Seriously? As the photos show, it looks as if half the pizza was already eaten so I wouldn?t touch it. I asked howlong it would take for them to deliver the replacement and was told ?we?re really busy so 40 - 50 minutes.? We waited 40minutes for the first pizza and now have to wait another 40 - 50 minutes because of their mistake. Horrible customer service notusually experienced with Dominos. Guess it?s the franchise owner. We?ll be ordering from local pizza stores from now on. No morefranchise chain store pizza. Read more
On 12/3/22 you got me and my guests sick!! I ordered a pizza and parmasean bread twists for a get together. 5 hours later people... being to complain about feeling like they were going to throw up or had diarrhea. I realized everyone who was sick including meall ate bread twists. When I checked the bread twists that were left I realized they were undercooked and the inside of thebread twists was still raw dough!! Read more