Reviews for Sarku Japan Teriyaki & Sushi Express in Freeport, NY
Kind of weird...I ordered Teriyaki Chicken and vegitable entree and asked to hold the rice. That cost an additional dollar. (not... sure how the math works on that?!?) When I questioned it the response was "yes thats what it says...we have a lot of rice" Mindyou she was very nice and polite....but what exactly does that even mean? Then I get back to work and open the dinner...it ischicken and cabage with exactly 1 piece of broccoli. I am not exaggerating at all by the way. I would have made a bigger fussbut for the cost of a dollar, I get to tell this story to many many people. Even a customer in the store at the time I was theresaid to me "That's pretty strange" Oh well, just confirm the fees before deviating from the menu here. Read more
Great food and fast service came over you gonna have good experience
I ordered chicken teriyaki and it was cooked a little to well done and chopped up too fine . Even though I ask for it to be... chopped up.I went back to the manager and the two brothers were nice and amazing to get this resolved.The cook made me a newplate with no argument and the cook was so nice to understand.These young men are so nice running this restaurant. If your foodis not right bring your order back with receipt to get a refund or a new order because they are good at customer service andresolving the problem.May God keep blessing and protecting them. Read more
This place is garbage. They overcharged me for a combo and tried to say it was for noodles. Didn't even give me the noodles.... This is my third time trying this out and they have messed up every time. I was charged for extra chicken the other two timesand got little to no chicken. Garbage. Don't waste your time here. I would give it negative stars if possible. Read more
The boxes were good. I ordered beef with white rice and fried rice. The sushi has tasted fresher and better then the ones I had... this visit. The dumplings were also dry this time. The have also been better. I'll give them a pass on this visit. Till we meetagain. Read more
Service is always great. Employees are patient and super nice. Food is also good. Our go to when craving Chicken Teriyaki. The... location is also clean and spacious. Read more
Nice location to visit not too busy staff is very pleasant and helpful I wasn't to sure in what I wanted and may help to me out... the food was very tasty and the portion size is worth the price. I would recommend anyone who is hungry and in the area to stopby and have some Japanese cuisine. Read more
Food was great and didn't take long to cook