Reviews for Runza Restaurant in Fremont, NE
Always great customer service and food
Food is okay. I'm told by the locals that I keep going at the wrong time of day.... Maybe next time .. Service is top notch!!
Has gone completely downhill last 6 months. Undercooked food, incomplete orders and staff that thinks it's hilarious. Avoid... Avoid Avoid Read more
Food was cold after waiting 20 minutes after ordering, asked for manager, she was very rude. Hopefully she doesn?t spit in my... food like she did last time!!! Will definitely be going back. Read more
I went through drive thru. The male working was not happy. He never said thank you once. I felt rushed by home. I asked for... ketchup after paying and getting my food. He gave me the ketchup, I said thank you and he responded with yeah and shutting thedrive thru window. Burger was soaked in grease and fry's we're way to salty. I will not return. Read more
Very disappointed with the people who were working tonight. Payed for all my food and got the drink and waited about 12 minutes... for them to give me the food that had been sitting there for at least 5 minutes. Not only that but they tried to have me pay forit twice and in the end i was given the wrong drink. Read more
Lol okay first off you guys close at 10 not 9:30 I used to work at runza I know how closing goes okay.... you shouldn't have at... your shake machine down for cleaning until 9:45 at the earliest, one thing you should've been taught was that you aren'tsupposed to run out of burgers, chicken, cookies, ect. Unless you have none in the store at all. You guys did a horrible jobtonight and I'm usually really nice about complaining about a fast food place cause like I said I've work here before... andwhen I say you did a horrible job tonight I mean horrible! You guys really need to be retrained on how to be courteous andprofessional not little jerks just cause someone came through 30 minutes before closing. But to get to the main point, you guysmessed up my order pretty good and not necessarily in the forgetting things kind of way... I had ordered a buffalo chickensandwich extra buffalo sauce when I got it out of the bag all of the other things I ordered were covered in buffalo sauce, whenI actually opened my sandwich there was buffalo sauce everywhere but inside of it i mean sauce was all over the outside of thebun but not the inside. Then the cheeseburger I ordered was the runza way when I opened it guess what? No tomato or lettuce....good job guys! My favorite part of my order was how you know how there was all the buffalo sauce everywhere... you guessed it mybag ripped and everything fell out. Good thing I was in my car when it happened..... Thanks for a whole mess tonight guys itmeans a lot... Here are some pictures for proof. I'll be back in the morning to talk to your shift manager. Read more
Staff has attitude if coming thru drive thru near closing.