Reviews for The Cheesecake Factory in Friendswood, TX
I was VERY disappointed in my dinning experience here. It was extremely crowded with a long wait time, which is expected for... Sunday lunchtime, but what disappointed me was the condition of the restroom. No paper towels so there was water all over thefloor making it slippery. I assume the men's room was the same as I saw a little boy slip on his way out. There was no toiletpaper. And trash all over the floor. I understand they were busy, but for the prices they charge, surely they can afford to paysomeone to tend the the restrooms. I was also very unimpressed with my "Glamburger". It was cold, dry and the meat was muchsmaller than the bun, I felt like I got a hockey puck on a bun! Even the fries were cold. Nothing Glam about that burger. Houseof Pies would be a better choice if you are going for dessert. Read more
I've always wanted to go here. After having gourmet elsewhere I have to say my expectations overshot the reality. Wait staff is... very friendly. It cost too much for what I expected out of the experience, however. The bathroom was disgusting and i was met bya huge dog coming into the bathroom as I was going out. Now I have a large dog myself but did not expect one in the place whereI was eating my meal, at a supposedly expensive, nice place. Read more
This was our last dinner for a training event that my colleagues and I attended. Our waitress was amazing, she was friendly and... answered any question that we had. Every person in the party wasn't able to finish our meal so we each had a second meal fromthis dinner. We all enjoyed different types of cheesecake, I enjoyed the Snickers one. If I am back in the Baybrook area then Iwill be stopping by. Read more
I would have given 2 stars - but our waiter made it more tolerable. Honestly, the food was really mediocre.. I was disappointed... since you have clear view of your food being made. The noddles for the pasta should be used for a soup NOT an Alfredo dish. Itwas too thick and chewy. The herb salmon was okay but it looks like the citrus/lemon juice they used was too overpowering, therewas no real proper balance. The only thing well they are actually is…cheesecake. The fried Mac and cheese as the appetizermade us stay a little longer to try the rest of the menu. and the decor of this place is something lol like is it supposed to bemodern and Tuscan or Egyptian? The menu could use revamping too. Read more
The Cheesecake Factory is on my list of favorite chain restaurants, definitely because of DESSRTS! This location is close to us... & we go as a family pretty often. Expansive menu- there's something for the kids to the senior citizens. Service is hit or misshere & wait times can be long (for a table & for food). Parking is usually easy (shared with P.F Chang's). Read more
Unfortunate and disappointing experience. First, the hostess was unfriendly with very minimal eye contact, conversation, and... zero smile. Our waitress seemed friendly...in my opinion, using forced friendly scripts. Everytime we needed her it was a longwait. Not once did she ask to refill our drinks (water). Our main courses didn't come altogether. My daughter got her sweetpotato and enchiladas dish last. I did not want to eat ahead of her because she was hungry. So while I waited until her foodarrived, mine had already gotten cold. When my husband and I ordered the salmon salad, we said we were going to split the dish.She said she understood but did not bring us two extra plates. When I asked for an extra plate, reminding her we were splittingthe dish, she brought just one. I don't know what she was thinking! When my husband ordered two coffees for the two of us, shebrought the coffee and creamer. When she came back much later I asked for the sugar and had to ask her what do her customersnormally use to stir their coffee since teaspoons did not come with the fork in the napkin that was already at the table. Ourwaitress replied that we had to ask for the teaspoon if we wanted to stir our coffee. I really thought that was a stupidcomment. Quality of our salmon salad was really poor. The lettuce was soggy and I could not believe after all horribleexperience our bill came to over $120 with poor service. I wouldn't ever return to this restaurant nor recommend it to anyone. Read more
I went with my daughter and my husband and it was very pleasant. The food was very good I really like that the waitress paid... just enough attention to our daughter as she did to us! We shared some pretzel bites, they were very good!! I had the salmon, myhusband had the shrimp with linguine and my daughter had the chicken sandwich which was absolutely huge! We each got a cheesecake slice I would recommend the Hershey Bar! :) Read more
I really like the mashed potato of the Chicken Madeira. The mushroom Madeira sauce was very delicious and I had to make sure I... cleaned that up. ???? Whenever I have room in my stomach, I do order one of their cheesecake. I got the chocolate mousse flavor.I genuinely like this one because it wasn't overly sweet like a usual cheesecake. You do have to come before 6 or 7pm if youwant to have their complimentary bread. They either run out or are not able to make it anymore for the day. Read more