Reviews for Wingstop in Friendswood, TX
Ordered a few wing meals for delivery through the Wingstop app with 3 sides of ranch and 1 side of cheese. We received 3 sides... of cheese and 0 ranch. No ranch with wings. It was also almost 20 minutes after the Wingstop app said it should arrive and wascold. I called to complain and a rude employee who was helping from another store said it was a door dash problem, I told him Iordered from their app and don't have any business with door dash and he told me it isn't his problem. I try to complain withdoor dash and guess what? I need to call wing stop. I will never deal with Wingstop ever again. If you can't support thecustomers who pay YOU through YOUR APP, you will not survive. Door dash didn't pack the sealed bag wrong, your people did. Read more
The worst chicken sandwich that i ever had. The bun was so hard you couldn?t even eat it. The fires Must?ve been under the heat... lamp too long like the bun. Won?t be going to that one Next to Kroger in friendswood again. Read more
4/9/22. My wife and I arrived and placed an ordered for dine in. Waited patiently knowing that wait time is usually 20-25... minutes. After 50 minutes of waiting I walked to the front counter to see the progress of our order. (Manager passed us byseveral times and noticed we did not have our food) Employees ignored me for several minutes while I stood in the front till mywife joined me. Spoke to the manager and she told me that they lost our order and they could start it right away. At this pointI was longer in the mood to wait, we asked for a refund. The manager told us that they do not offer refunds only store credit, Iwould need to make an account with them to hold my ?credit.? Told her multiple times I didn?t want credit just my money back.She refused only offering credit. I was not going to argue over 22 dollars. I walked out without my food or money! This has tobe the sorriest Wingstop I have ever been to. The time before they didn?t have forks or plates and, decide to give them a secondchance and this happened. Read more
Dine in will take all day: It?ll be forever before anyone behind the counter acknowledges you. So SO rude to customers and... amongst themselves. The manager yells at the crew to the point of embarrassment. HOSTILE! Read more
Ordered 10 bone out and 10 bone in, order was completely wrong. And fries were burnt to a crisp. They gave us somebody else?s... order, the wait for the delivery was an hour and thirty minutes. Honestly not worth it at all, you save more time and hasslegoing and picking up the order yourself to be sure you?re items are correct Read more
The food is great as it is at most locations. This particular location is very very slow in comparison to the one on Bay Area &... Space Center. It takes 30 min+ for the food to be made and ready every single time I come. Versus the SC location it takes 15-20min tops. I recommend driving to that location instead, I always order ahead and come when it's supposed to be ready, and stillend up waiting an extra 15+ min. Read more
Looked forward to this place but was ultimately disappointed. Hot wings were okay but a bit too vinegary for my liking. ... Louisiana Rub I expected to be nice an crispy but the skin was rubbery and soft, very disappointing. Flavour was decent though. When we arrived we were told that we had to wait a little for the fries to be done despite the website saying it's ready. Ended up waiting for quite a while and then finding out the fries were done and no one had told us. Fries seemed much olderupon tasting them. No plans to eat here again. Read more
This is THE wingstop to go to! Had to place order online to get the special which is no problem at all with awesome staff like... Floyd! He went above and beyond to drop our order in the fryer while we ordered so it was quick, hot and ready! And even gave mygf and I a sample of the new Carolina gold! Read more