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Reviews for Wingstop in Frisco, TX

Juan Llanos 1 year ago
1

Wait for 45 minutes, asked twice about the status ... Order was always on the shelve. Two associates on the front desk a lot... more focused on their phones than delivering orders. Very disappointing the order was 25 min late because someone was payingmore attention the her phone than the orders Read more

Trevino81 1 year ago
1

??????????DISGUSTING???????? This place used to be good a few years ago when adults worked there now you have careless people... working. Every time I pick up an order there?s always something wrong. I always double check my order before walking out but Ifeel like that shouldn?t have to be necessary, it?s wings and fries for god sake! I didn?t check my order before walking outtoday and guess what? I got the worst, most disgusting fries ever I mean come on who ever put those fries in my order would youeat that? I don?t think you would so why give it to a customer? That just shows the kind of people they have working andmanaging that place lazy, carless, and disgusting ?????? Read more

Srinivas Putta 1 year ago
1

I placed an order at 8:50pm and I didn?t receive order till 10pm and I gave a call to theTeelpark way outlet and they told that... order is still here and I requested her to send it and she told that it will take minimum of 1/2nd Hour. I got other messagestating that another order is created. After sometime I received the order and the food taste worst. I ordered hot and Dallascowboys flavours, it was prepared worst and they are not even properly dipped in the sauce. I am pretty much frustrated at thattime and I again got a call from Wings stop rep saying that I see that you have received the order and she is asking how was theorder? I told her it?s not good. She told that we can only serve in that way. It?s not a right way to treat customers. This isthe second time I am facing these type of-issue with the same outlet. If you want to be in business just look into this and getproper people to answer. Never buy these wings again. Buffalo Wild Wings treats pretty much good when compared to wings stop Read more

J. Caid (Katmc80) 1 year ago
5

Great people here. I didn?t get his name but the guy with the ponytail was super cool. Told me to go ahead and take my food for... free. I showed up at 1159 right before closing and so I guess he asked his manager to come ring me up but they had alreadyclosed down the register so they let me take it for free. That in itself is great customer service and this will be my permanentWingstop. Read more

Maria Popov 1 year ago
1

If I could rate Wingstop a zero, I would, but it?s not an option. HORRIBLE CUSTOMER SERVICE. My husband and I placed an order at... 5pm and we never got it. We called multiple times and got hung up on three times. We talked to a manager and she ensured us thatthey were preparing it and had a driver ready to deliver it to us. We called back 20 mins later and the guy said they didn?teven have an order for us. My husband started to drive toward Wingstop and the guy basically threatened him. We will never orderWingstop again. It was our go-to place to get wings but NEVER AGAIN. They are horrible and rude. Read more

Hannah Lackey 1 year ago
5

My sister and I came for lunch today. Despite them being busy, running out of some lids, taking awhile to get orders out and a... HUGE online order, the employees were super nice and professional. They kept their calm in a pretty wild setting. I work foodservice myself, and the crew that worked today was truly amazing in the way they were handling things!! Read more

NaTasha 1 year ago
1

This location needs to be assessed by Wingstop?s corporate quality inspector. The owners have clearly let the location go and it... is demonstrated in the quality of the food they are distributing. The sauces taste watered down, the fries are not are notproperly seasoned and tossed and the legendary lemon pepper will come with little to no lemon pepper seasoning more often thannot. Very disappointed. Read more

Mahmoud Masadeh 1 year ago
2

I had the worst experience today, empty Ice tea, order 8 wing, got 6, the fries basically is loaded with salt that went to... waste. I would say the wings taste very good but they need to do better job at this location Read more