Reviews for Great American Cookies in Gadsden, AL
exelent cookies and great flavor
the best cookies in Alabama at a price of madness come you will not regret
Wonderful cookies and always great customer service! As someone who has worked with people for years, the workers handle... themselves well considering how horrible people can be. I've witnessed customers be completely unreasonable and berate theworkers to start testing them, calling the workers names and making accusations. I admire the young ladies and gentlemen whohave to deal with people as it seems food service workers get the worst type of customers. I believe the manager's name isSherry and she always does an amazing job on the cakes. She is always polite when I come up and knows exactly what I want everytime. I will continue to come back as often as I can for my cookies! Thanks GAC in Gadsden for the best cookies and sweetsmiles! I feel those who have posted bad reviews have also left out their actions that warranted a reaction and so those shouldbe taken with a grain of salt. The workers at this store have always been good to me and my friends and family. Maybe those withnegative reviews came at the workers negatively as a start. It's a cookie, not a life or death situation. Read more
I have never been so humiliated in my entire what until I went to the Great American Cookies at the Gasden Mall. Keeping in... mind that I had no intention going but groupon sent me and great offer so I said what the heck it's for Mother's Day. On4/25/19 for at 7:52 p.m. I tried to purchase two 12 oz cookies cake for Mother's Day I was rung up by LaQuana while theassistant manager was on her phone texting and typing. I was trying to explain how I wanted to order but the assistant managerkept interrupting in saying well we don't do it this way !!! This is the way it has to get done !!! I'm just using the groupondeal trying to understand how it works. The Assistant Manager kept interrupting again by saying that I wasting my time!!! Icould do the app before I come up there to purchase. When I try to explain to her my situation she kept interrupting. She wasrude as heck. Then she turned towards me and started to use (!@$%) profanity. Stormed off turned and said I'm done with u. Turnaround and went in the back and start throwing up her hands is still calling and start talking on the phone. Confusing enough Inever raise my voice used profanity or even that in a started shouting with this Assiant Manager when I asked to speak to theManager I was told Manager won't be until Sunday all I was given was a phone number and a time to call her back. So therefore becareful when you go to that store and try to purchase their products. You might be meant with hostility if you have somequestions. Read more
Sweet stuff that's good to eat!!
Absolutely RUDE employee Saturday night 2/2/2019 about 8:45 pm. Refused to sell me 4 cookies told me to leave and called... security because she didn't want to serve me..to close to closing time for her. Said she was the assistant manager. Read more
Awesome cookies.... Great customer service.... Love them Cookies I should say my husband does.....
The cookies are delicious. Lots of yummy cookie choices.