Reviews for McDonald's in Gaithersburg, MD
Extremely rude service employees and let?s not talk about the managers in the store specially the one by the name of Sandra Who... does not have a clue of customer service and is extremely offensive and rude to customers I hope corporate can do some thingabout the situation at this location. Read more
What a bad customer service I receive today a this location, I ordered from the App, I ahead to McDonald?s when in the app... showed - ready for pickup. But the customer service woman requested to move ahead and I explained to her that I would like towait on the window she got upset and she said give hot water instead coffee, Really that?s a god customer service? I pay for 9drinks she?s not giving nothing for free, so why I receive this disrespectful answer? And this is not the first time the sheacting rude so I decided to give this review hope someone do something about. Thanks!! Read more
The last two times our family has come here there have been groups of teenagers loudly and repeatedly swearing. I wouldn't... recommend dining in if you've got younger kids. Read more
they should honestly put a sign saying when the dine-in closes i just wanted to get a meal and was rudely told off that it was... closed id give this place 0 stars if i could and the staff needs to learn some manners Read more
Food was hot. Better than most McDonald's. Had a frappe and fish sandwich. What do you expect?
We ended up here on Thanksgiving day because Starbucks was closed and we needed coffee. We went thru the drive through to order... and pick up. The employees were very helpful even on the evening of Thanksgiving. We are very thankful for their service. Wehope that they got extra money from McDonald's. Read more
Update; I'll reiterate the next paragraph, which is my original review, by saying yet again they never get the order right. The... picture below supposed to reflect the quarter pounder Deluxe that I ordered and paid for. It supposed to have lettuce tomato andmayonnaise on it. I even checked my receipt to make sure that it said no cheese on a burger. They got that part right but theygot every aspect of the freaking Burger wrong. I thought if the receipt is right, how can I get it wrong, well, they showed mehow. First of all, I'll preface this by saying, its a McDonald's, my expectations are already low, but this place is worstthan most. They NEVER get orders right. Some employees will give me a small sized value meal when I ask for it, some won'tbecause they want to up charge. Again though its just a McDonald's, keep your expectations low and you won't be too disappointed Read more
At 10:30pm on 12/8 no one working. Line of cars and no one is in restaurant but all lights are on.