Reviews for Steak 'n Shake in Galesburg, IL
Very fast and the staff was nice, but I ordered a garlic burger and it had about a stick of butter on it, literally a glob of... butter inside of the bun. Pictures are after I tried wiping some of the butter off! Read more
Helpful and friendly employees make the difference. In the past, our family has had bad experiences, and we stopped... visiting. After hearing things had changed, we occasionally would pick something up, and it was improved. Now, we're happywith our experience and they're in the discussion when we talk about where to go for food. Read more
Drive-thru experience was less than stellar. Food was cold as if it was pre-cooked and as bland as a school play. Garbage... littered the drive-thru. Our server was a rather uncouth and untolerable woman. Don't believe I'll be returning or recommendinganyone to dine here. Read more
They lost our order, tables were all dirty. Took forever. You have to place your own order. The manager did try make it right in... the end, but when we got outside we realized they made one of our sandwiches wrong and forgot an order of fries. She was reallynice though and they definitely apologized for our delay. Read more
We didn’t get anything right of what we ordered. I called and because we used door dash it was there fault. I tried asking how... it was door dash’s fault they hung up. The bag literally had my order on my bag but not one sandwich was right, I asked forDiet Coke, sweet tea, didn’t get either of those. I ordered onion rings got French fries. Please explain how Steak ‘n Shakehas no responsibility. Yes I received our money back from door dash but Steak ‘n Shake needs to own their mistakes. I willnever go back! Read more
order is NEVER right during lunch hours. night shift is 100% on it, friendly, never gotten my order wrong, great to work with!... but don't even bother going during the day. the girl taking drive through orders will always get something wrong, and you'll bewaiting at the window even though you were the only car in line for 15 minutes. Read more
Pleasant staff, fries were great, but the burger was small and not what I remembered from my youth. It tasted precooked. S&S... no longer offers malts, which is why I went. Overall disappointing Read more
Stopped off to check this place out. The computers at the front of the counter are to put in your order. The restaurant was... clean. The order was filled at the opposite counter. The meal was confusing when ordering. Shakes are not as reasonably pricedas they should be. The food was meh. Missed having a human to place an order. Couldn't order my food the way I'd like it to bemade. That's the reason for the 3 stars. Read more