Reviews for Muskie Jake's Tap & Grill in Gananoque, ON
I would give this restaurant 0 stars if I could. After a long day, we wanted to just order some take-out and relax in the... hotel. At 8:00 pm, the restaurant was mostly empty, and I ordered a club sandwich with fries and an order of sweet potato fries.The waitress said it would take about 15 minutes or so, which was fine with me. I waited for my food for an hour! When I finallygot it, I should have checked it, but it was in sealed containers, and I thought it would be fine. The club sandwich wasn'ttoasted, there was no bacon and no french fries. The price for this rather plain white bread sandwich was $16.95 before tax. AsI was leaving, I overheard several tables complaining about how long they'd been waiting for food, and they were turning peopleaway at the door, even though the restaurant was still only half full. Unacceptable. This place is part of the Gananoque Innand it's right on the water. They will always have customers, so they obviously don't care if you ever return. Save yourself aheadache and avoid this place if you can. Read more
Had the best experience here! It was too hot to eat on the patio, but we had a window seat, with a gorgeous view of the St... Lawrence. The wait staff are quick on there feet, attentive, and friendly. The place was packed, but the kitchen is so wellstaffed, it wasn't a long wait for our food (20-25min). 10/10 would recommend. Read more
We were so happy with the food, the service, and the views today! I ordered hamburger and fries and my husband got the club and... sweet potato fries and they were amazing! We were very impressed with how quickly everything came. The only issues were beeswhich unfortunately being on a patio are bound to happen. The waitresses acted quickly to try and draw them away and provided mea new drink when a bee went into mine. Would most definitely return Read more
Previous visits were 4 maybe 5 stars though after todays Lunch it will be 2 star because of portion size, quality and costs... (Staff were/are always friendly). Used to have AMAZING crispy fries and great portions but today we got a small handful of whatappeared to be basic oven thick cuts. Hope they bring the old ones back to justify the prices. Read more
My wife and I went here for dinner. After waiting an hour for the food we were shocked to see what was served to us. My wife?s... food was still frozen/ raw. my meal was cold. We paid for our drinks and left immediately. The server was nice but this place inour minds presents a health and safety concern. There never was a manager that addressed our concerns or anyone at a managementlevel who seemed to care. Please avoid visiting this restaurant. Read more
Servers were nice. Food however was just so-so. I orders the seafood platter. Half dozen shrimp, a few calamari rings and... noticeably absent was the scallops. Not worth the $23.00 they charged. Read more
We intentionally passed into this place for a "pit stop" from Toronto to Montreal. I found out about it from a blog online about... the "best restaurants in Gananoque". (Spoiler I don't think it's one of the 'best'). I'm not here to berate you or make youlook bad with a negative review. I'm just stating facts. And this is not my "opinion" as you said to other reviewers. It's morelike areas of improvement. I really wanted to like this place. The location is really nice on the water with nice views. Themusic and ambiance was nice. I went in April so obviously not peak season. And not busy. Only one other couple in there. So thatgoes to say that we didn't have the wait time or rude staff problems others had. Our waitress was really nice, did what she hadto do, took our orders, asked if we were good etc. So of course we tipped unlike some other reviewers who didn't. I believe theproblem with this place is not with the waitstaff. 1. The entire place needs some sort of upgrade/renovation. Booth seating wasdated and worn. Dirty. Clean the place. Change the upholstery/furniture. Toilet was dirty and everything you have to touch (noautomatic taps) door you have to pull to open. Kind of gross in COVID times. 2. Food: Meh, I expected a lot more from thisplace. The menu is diverse I guess. A lot of variety to choose from. But definitely not gourmet and barely meeting the pub foodquality standard. I feel like if you upgraded your menu a little bit more it could go a long way. I get it, you are trying tosave on costs. But frozen fries? I had the avocado chicken sandwich. The chicken seemed like a fake ground up chicken patty noteven real chicken breast. So probably frozen. It tasted good, like not bad or horrible, just more like fast food good, not pubor restaurant good. My wife had the chicken supreme. OMG we were SHOCKED that all she got was a scrawny wing hahahahaha, weactually laughed. Chicken supreme is usually breast. Talk about cutting cost. I'm not a chef b Read more
I think it's important to realize from the get-go that this is a casual dining establishment and maybe one needs to lower their... expectations when they enter such place. The wait staff was very friendly and helpful. My dining companion enjoyed the fish andchips. I had a chicken sandwich which would have been okay if they hadn't used a prepackaged breaded chicken portion, but as Imentioned above- that choice was my own mistake.. I'm sure their burgers are a great option as would have been the clubsandwich. Read more