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Reviews for Pho Hoan Pasteur in Garden Grove, CA

Sydney Milagro (Sidmi) 1 year ago
1

The food is great here but lately the service has been lacking. Just yesterday me and 2 other of my friends went and it already... started out bad. They didnt notice us until we got all the way to front where they finally saw us and pointed at a table. It wasa rainy day so there were a few table occupied with families but they already had their meal and the servers were no where to beseen other than in the kitchen or behind the register. 10 mins had passed and some families had already finished their meals andleft and we still hadnt gotten our menu at least. my friend and I raised our hands politely to get the man behind the registerattention but all he did was see us and wave back. 5 mins later passed and another family comes, they got attentioned right awayand got pointed to sit right behind us. they got menus 2 mins after and then the server girl left to get her noye pad. we wereshocked. We had the man behind the register attention twice (one coming in n getting seated and the other when we raised ourhands to ask for an menu after 10 mins) and yet he saw the server give menus to the family that arrived 20 MINS AFTER US and didNOTHING. After the server girl gave the family menus n returned with her note pad, she "accidentally" came to our table firstbut quickly left to the family behind us to take their order. She didnt even say a word to us, no "im sorry wrong table" or "illgive u guys menus in a sec" NOTHING just turn away n take the order of the family who came 20 mins after us!!! Thats when westood up and started walking away, the sever girl saw us and just stared, my friend then told her "well u didnt even give usmenus or say anything to us". No one tried to stop us not even the man behind the register who knew we had been waiting for ATLEAST A MENU FOR 2OMINS. In the end we found a better pho place right across the street, not sure if i will return or reccomendthis place again to anyone else now. Read more

Jensa 26 1 year ago
1

Horrible service. The food is great that is one thing. But to the fact that I came in and waited patiently to be serve, they... even told me to wait I told them it was ok. After waiting 20 minutes for service not even the menu was given to us. Anotherparty walks in, they sit and they right away give them menus before us. The other party sat right next to us so it was veryvisible that we got there first and they knew we were there. I waited to see if they would even bring a menu but didn?t. Thenthe waitress came to our table, we though they might give us the menus or even take our drink order but no she look at us seeswe have no menu. Instead she left our table and help the other table next to us that came after us and didn?t even said a wordto us. That is what I call great service.!! Thanks for ignoring other customer !even though they acknowledge when we got there but they decide to help out other parties coming in after us. Read more

Paul Kim 1 year ago
3

Food was good. Pho took longer than other places to come out even though it was pretty empty. Vietnamese ice coffee was... solid. Only gripe was that there was a customer with a dog in the restaurant. Not a service animal as it was a tiny dog and didnot listen to the owners commands. It was also begging for food. Not sure why the employees did not allow the dog in therestaurant when in front of the store it explicitly states no animals. Read more

OC 1 year ago
5

Had the House Special Pho and it was DELICIOUS! Will return and try other yummy dish. Highly recommend. Good customer service.

Lucky Star 1 year ago
5

Great spot, really love the way they package the takeout orders. Polite staff. Great flavor!

Michael Tran 2 years ago
5

First time customer here. The broth, meat, and vegetables portions are good. They also offer fresh pho noodles for an upgrade.... This is a classic southern style pho restaurant. I will definitely be back when I'm in the area. Read more

J L 4 years ago
5

Newly opened Pho place. Very nice and clean store. Broth is very yummy. Satay Pho is their signature bowl so make sure you try... it. Meat quality is soooo good, better than other Pho places I?ve eaten. Price is acceptable. Highly recommended! Read more

Flower T 4 years ago
5

This Pho place is new and nicely decorated. The broth is really good (better than Pho Holic in my opinion. Pho Satay is their... special bowl. It does have peanuts in there so be careful if you are allergic. Read more