Reviews for Saku Sushi and Grill in Gardnerville, NV

Legitimately the worst dining experience I've ever had. Hostess was rude and unwelcoming. Wait staff served hot tea cold and... didn't even fill the pot completely. Place was practically empty when we arrived yet the staff was overwhelmed. Kitchen was acircus, ran out of rice, no prep work done for dinner crowd, shrimp was overcooked and hard. Cooks didn't look happy. Ownerpresumably was the only one actually working and he had to stop every five seconds to tell his staff common sense things anyoneworking in food service should already know. The other sushi chef was incredibly slow. Nobody offered refills, nobody busseddishes. Everyone except the owner seemed to be completely lost. Was there for at least an hour and we barely got two rolls eachdue to the slow kitchen pace. Finally gave up trying to eat here and just paid our bill so we could go somewhere else andactually get served dinner. Had to look around for camera crews because this seriously seemed like an episode of America's WorstKitchens on Food Network. Read more

My family and I have not been here for some time due to horrible service in the past. We went with friends tonight, Lee was not... there cooking and on vacation whom we love. It was the worst sushi I have ever had. The crystal shrimp was even bad, not tomention the fish was "fishy" and not fresh. It took 15 minutes to get our beer. None of our dishes were cleaned up and never wasasked for refills or next order. For a Friday night there was few customers. We won't be back! Read more

I've had Sushi at Saku three times. I've been to numerous sushi restaurants over the years and I know when the fish is fresh.... The fish was so good it melted in my mouth--on all three occasions. I also know good miso and it was the traditional aged yummykind. I like that this place has a real Japanese Sushi Chef as I am very meticulous when it comes to sanitation and foodpreparation. There was not one single fingerprint; on the glass opening to the fish. Very clean work area with the Sushi chef. Iwould definitely each here again. This place is also very affordable. Read more

GREAT Sushi place. All you can eat is always good for when you cant decide which rolls to get or you want everything. Went when... they first opened which was about 2ish years ago and looked and felt the same. Service the second time was not too great, serverlooked as if there were better places to be after a confusing order from my father. Didn't wind up coming back to our tableafter we ordered but continued servicing those around us. Eventually we ordered from ANOTHER person who I can only assume wasthe busboy. Still Great food so we left full. Read more

The sushi rolls were tasty and unique. That being said my experience was awful. You know your in trouble when the "manager" is... visiting tables making excuses for the slow service. His go to line was, "We make all the food in the order it was ordered". Sowhile waiting 55 minutes for my two rolls I noticed a couple that sat down after I ordered already eating several rounds ofrolls. They lucky got a seat at the counter... So for $27 all you can eat I had two rolls and they never brought the stuffedjalapenos I ordered. I will not go back. Read more

Don't leave reviews too often. First time eating here. We were recommended here by a friend. Horrible service. Rude and... inattentive waitress. All adults were served and done eating while our 2 year old still hadn't received his kids meal. Askedserver multiple times how long until it was ready. Never gave us an answer. Never came by to take the additional order of theperson in our party who had all you can eat. We had to call her over, as she was busy fiddling with silverware and talking toother staff. We came at 3pm so the place was nearly empty. Not one apology or word of explanation from any member of thestaff. Great food, but horribly incompetent and unprofessional staff serving as the face of the restaurant, and for that reasonalone we will not return nor recommend this place to anyone. Read more

Had a great time with all you can eat sushi here

I worked late yesterday, but my wife stopped by to check out Saku, since neither of us had ever been there and we are both Sushi... fans. She was delighted to see Chef Le, who remembered what she likes from some of their previous encounters. My wife stayedto have a few treats, and brought home a couple long rolls for me to have when I got home. They were awesome, and I lookforward to going to Saku soon. I especially enjoyed the delicate, authentic seasoning of the sushi rice, and the meticulous waythe rolls were prepared and sliced. Read more