Reviews for Applebee's Grill + Bar in Garland, TX
Service has gone down every where due to staff shortage, this restaurant is no exception. It took longer than normal to be... seated, it took longer than normal to be acknowledged at the table, it took longer than normal to get our food, it took longerthan normal to get a refill and longer than normal to get a to go box. It's a good thing that you don't wait on the ticket norto pay since you can pay at the table. Overall the experience is typical of any restaurant in this day and age. The upsidewas our server was pleasant, the restaurant was quite and the bathroom was clean. I would recommend it. Read more
Worst experience ever. We came to have dinner the last person in our group of 4 got there at 6:50pm the girl toke our order... about 10 min later which is fine, then it was 7:50pm and we still hadn?t gotten our order almost an hour of waiting whenanother customer got there after us and got their food within 20 min we ask for our check to leave with out our food because ithad taken so long and this girl has the audacity to come out with her manager and say it had only been 20 minutes sense we gaveour order, I?m almost 100% sure this girl forgot to put our order in and then tried to play it off, her manager came out with anattitude as well they left to get our check and her attitude completely changed once she came back out she must of figured outthe girl forgot our order because she came out acting a lot nicer. Never coming back to this location. Worst customer serviceever Read more
Not able to understand why only appetizers were offered and not dinner items. If they are short-staffed shouldn't the servers... know how to cook? Read more
I meant to post this a couple days ago.. best Applebee's I've ever been to. Great location, parking was sufficient. Comfortable... atmosphere, LGBT and plus size friendly. The food was amazing. My partner and I ordered the sampler appetizer. For my entree Igot the fiesta lime chicken. SO SO GOOD! My partner got the Chicken Alfredo. The chicken used for both meals was moist andperfect. We also got recommendations for dessert which was nice. I sure did try the new pecan cake(mouth watering) while mypartner got the chocolate lava cake. Which looked amazing. we both tried the shark bowl(21+) supper good. And I have to send aspecial thank you to the evening manager (didn't get her name) and our amazing server(Esteban M) truly made our dine inexperience great thank you so much. Will definitely see you all soon!!! Read more
Very delicious and a good place to gather with friends and family. The food was great and the amount of choices to choose from... was a plus. Read more
For been my first time it was not perfect, I was expecting a great service but ended up not too good. I placed an online order... and I arrived at the exact promised time but later after I called around 10 minutes they come out and said it's not ready butworking on it so we waited abs waited, I called again and told then I've been waiting for about 20 minutes and they said theywere going to check so after 6 minutes I hung up, later I decided to go and check and they said that my order was ready and justneed finished packing so I whent back to my car on a hot day with my two kids I had another order to pick up from a differentplace so it was a very frustrating day but we decided to wait and be nice and patient, the girl who was checking on my order wasnot rude neighther so I wasn't going to be rude at her it wasn't her fault that my food wasn't cooking since the beginning so Iwas patient and nice to them but still not happy to wait for that long but finally after 30 minutes of my promised time I had myfood in my car. I like the chicken it was almost perfect to me exept I didn't like the chips they were too oily but other thanthat it was good. I think the Pico de Gallo portion it's too small for a family meal of 6 but other than that I would've givethen a 6 star if it wasn't because on my first time I had to wait that long for my food. Read more
Only a 30 minute wait on Thanksgiving Day. Not too bad. They had a young lady as a host. She could barely speak at all. She had... to call out names and no one could hear or understand her. Why put her at the door? While eating, we overheard staff sayingthey were completely out of their turkey. This was at 4:30. Our server was just ok. The other young lady running around, gave usmore attention and refilled my drink, instead of him. Gave her a tip instead. Read more
Waiting to be seated but they are playing Christmas music and I be been greeted and seated ready to eattttt ????????