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Reviews for Chipotle Mexican Grill in Garland, TX

J K 1 year ago
1

This place?s quality of food and service have gone done the crapper. For $11 Barbacoa, you would think you get more than a... spoonful of meat! $11 FOR A SPOON OF MEAT! And try asking for extra rice, they give you an eye roll because they?ve spread thespoon of rice at the bottom of the bowl to make it look like you have a whole bowl of rice. Are you freaking kidding me- rice!?!And the service to check out- you wait and wait until they fill out pick-up order. I?m sorry, I thought you should take care ofthe customers that are in person then you do pick-up orders. And the kicker- the next day, my kid had the runs after eating thechicken bowl- figured they under cooked the meat or something! NEVER COMING HERE AGAIN- SAVE YOUR MONEY AND GO ELSE WHERE! Read more

Judy Nguyen 1 year ago
1

I ordered a tortilla with just beans and cheese. No protein or veggies whatsoever and they wanted to charge me $8+ for that.... It?s suppose to be $3-4 so I walked out haha Read more

Betty Diaz 1 year ago
2

Food is good but customer service could improve lady wouldnt even let us get a word out before asking again anything else,... anything else Read more

Deborah Harris 1 year ago
4

In Rowlett the food is good but they are very unorganized, always out of utensils, drinks, napkins. Not friendly either. The... Garland location doesn't seem to have these issues. Read more

Arif Irfan 1 year ago
1

We ordered veg bowl and found a meat piece, Chipotle broken my trust. Respect your customers otherwise you will loose millions... of customers. Several Muslims do not eat non halal meat and some Indians do Not eat meat at all. We will stop eating inChipotle for rest of our life. Read more

Erin Ulmer 1 year ago
4

My husband loves Chipotle and I'm so so about it. What I dislike about it is asking for an extra...like a lot of cheese. I... always tell them I'm ok to pay an upcharge, they say they can't do that but also can't give me what I ask for. The staff seemsstressed about the situation and my husband didn't get his bowl with amount of cheese he wanted. Please Read more

Paula Lockhart 1 year ago
2

Went there today! Never again! I get a bowl with chicken. First of all the guy barely put any chicken on there. I ask for more... then he says it?s extra. When I say okay, I want EXTRA, you get more than you do when you first ask then they want to charge anextra $3.00. Do it right the first time and I don?t have to ask for extra! Lastly, how you going to get an attitude about myfood!! Read more

Kelsen Chaney 1 year ago
2

This chipotle is a hit or miss. I go here pretty often as it is close to my house. Sometimes they are good, others they aren?t.... I always order through the app. Pick up is always a pain seeing how they have it set up to put the orders on a shelf, but the nolonger use it so you have to go to the register. It?s always congested as you have people getting there foos there and you aretrying to get your food. Half the time the chips are stale and they skimp pretty good on meat. I always get chicken and therewas very little of it in my last bowl. Also paid almost 5 bucks for stale chips and have a container of queso. Hopefully theywill get better sooner or later but I?m thinking of taking my chances at a different location for a while. Stale chips, lowportions, sloppy delivery is unacceptable for 15 bucks worth of food. Read more