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Reviews for Pollo Regio in Garland, TX

Nan Rb 1 year ago
5

Had extremely good customer service at this location, the staff is fast and extremely friendly and efficient, I was assisted by... Alejandra and Antuan they made me want to come back to this location. Good Friendly Customer service is rare these days and theycompletely exceeded my expectations from a fast food place. I hope management is aware of they type of good employees they have.Very happy customer. A+++++ Read more

LaToya Jones 1 year ago
5

I door dashed today for a customer and when I walked in the place is so clean. Maricella assisted me and she was very... professional and greeted me as soon as I entered through the door. She made sure the food was ready and I was in and out. I giveher a five star. She gave her customers great customer service. Read more

Adrian 1 year ago
1

Never been physically to this location. But just having ordered from them I will not even waste my time. My wife ordered some... flautas and was greeted with a piece of metal that she almost choked on. So now we have to monitor her to see if we are going tohave to take her to an emergency room in case she swallowed some metal. The cherry on top, I ordered the caldo and was met withthe bottom of the pot slop that had no business having the name of caldo anywhere near it. This place is disgusting and needs aninspection. Not to mention we paid $30 for this experience! Read more

Abigail Mancia 1 year ago
5

Great Service! Super Kind and The Cashier had so much Patience w Me while Ordering. Will for sure come back. If i could give 10... Stars i Would! Super Recommend Alberto was super Nice Great Customer Service Read more

Nancy Sanchez 1 year ago
5

I love this location! After a heavy weight day I like to go get some tasty protein in!! This location is clean and the food... taste amazing. The people behind the register are always so sweet and welcoming! I love it! New favorite regio! Read more

Nicole Austin 2 years ago
5

First time at a Pollo Regio. Food was tasty and portions were HUGE! Seriously two people could share the nachos. Restaurant was... clean and tidy, staff was friendly and attentive. Guac was a bit salty but still very tasty. Rice beans and all the food werenot overly greasy and light which was nice! Really nice salsa bar kept very clean!! We will definitely be back! Read more

robert bell (Daddyrob) 2 years ago
5

Very very delicious. I love how the food is prepared and how all the combinations of the ingredients you can taste. This place... is a most and my 7 year old love their rice Read more

Kezia George 2 years ago
5

Such a great place. They have great customer service and amazing food. I got the loaded nachos with half pastor and half steak.... I also got a jamaica to try. Its really good and their drinks are pretty big. Definitely love Pollo Regio and thankful for agood location. Read more