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Reviews for Pizza Hut in Geismar, LA

Kenneth Parnell 2 years ago
1

Ordered a pizza last night and it never came. Call the store many times only to get a busy sound. Spoke with the delivery driver... and said he had the wrong address. I gave him the correct address and he said he was on the way. Called the driver back an hourlater and he would not answer the phone. Read more

Greg W 2 years ago
4

I ordered from this store last night. Of the two pizzas we ordered, both were correct as ordered, delivered slightly earlier... than the estimate given when the order was placed, and was delivered by a friendly driver. The cons? While I?ve never gotten aPizza Hut pepperoni pizza that didn?t tend to be greasier than others, this most-recent pepperoni had far more grease thanusual. And, the stuffed crust half with the meatballs was a little on the dry side, from what looked to be a lack of sufficientmarinara sauce. The taste was fine, but each had opposite problems-too greasy or too dry. I will buy pizza there again,regardless. If you?re like me when you want pizza, and have a taste for a certain brand, I will buy from that specific store. Like when I craze Pizza Hut pizzas, I?ll buy from this store again. However, if I want Domino?s or Papa John?s or Roma orRotello?s, I will bypass the others to get that brand pizza. And, since most chains only have 1 store that delivers to mysubdivision, I?m stuck with those if I want it delivered by their drivers?? Read more

Amanda McKey 2 years ago
1

If I could have left negative stars, I would have. DO NOT ORDER FOOD FROM HERE. And if you have to have Pizza Hut, which is... heading down south quickly, order from a different location. THESE PEOPLE WILL STEAL FROM YOU. I had an employee from thislocation add herself a generous tip to my carry out order. I tried to think things like ?well her teenage child was literallysitting in the waiting area while she was working so maybe she?s desperate?. But this charge she scammed me out of over-draftedmy card and put ME AND MY CHILD in a horrible position. When I called to make the manager aware and get my money back, theemployees there would put me on hold claiming to transfer me to a manager and would either transfer me to a non-existing ornon-working line, transfer me to their useless customer service, or just hang up on my face. Even when I called back everysingle time, nineteen times in a row, they did the same thing over and over again. When I did talk to customer service, theagents there were completely unprofessional, rude, uncooperative, and did the same things the employees at the location did. Ifa customer service agent couldn?t help me with getting money back that was stolen from me, why would you transfer me to them ?And why was no customer service agent interested in taking down a written report of the incident ? Remember those strikes a fewyears ago with fast food employees demanding at least $13 an hour? This is why they didn?t get it. Read more

Renee Richard 2 years ago
5

I have to admit, I haven't had Pizza Hut in many years. Finally decided to give them another try and boy am I glad we did. It... was absolutely delicious! We had an original hand-tossed with 3 meats, original marinara, and the Hut original crust and then athin crust Supreme with the sweet marinara. My favorite part was the sweet marinara, while my husband's was definitely the herbsand cheeses on the crust edge. We will definitely order again!! Read more

Jerald Paul 3 years ago
1

If I could give this no stars I would. This was just horrible, first my pizza was wrong. I can't even describe the cinnamon... rolls. Just all wrong. There is no way this is cooked. Read more

E Guillen 3 years ago
1

Iam changing my review this place is getting worst and worst wnad worst i bought 2 pizzas i had hungry teens at home so i need... something ready and good so i don't have to cook and this horrible pizza is what we got.... please if u can go somewhere else do it!!.... I dont recomend this place ... run run away from it. PS. Insted of double cheese pizza was doble crust pizza... whata disappointment.... Read more

Lauren Albert 4 years ago
1

Placed order at 7:44pm.. 23-33minute delivery. Since 8:15pm I have been trying to get in touch with this location, only getting... hung up on. Contacted Pizza Hut headquarters, filed report and request for refund. It's now 8:59pm, order still showing "we'remaking your order." And my husband is STILL without dinner! All headquarters couls tell me was that the general manager wouldcontact within 1-3 days. I asked where my husband's food was.... with "unfortunately, I cannot contact this location directly,"and I even conference called headquarters with this location. Will NEVER use this location again! With that, after headquartersexperience, most likely Pizza Hut in general. This was an absolute joke! Read more

Zina Perkins 4 years ago
1

My experience was horrible. We were told our order would be ready for 7:13 and it was not ready until 8:10. The lobby was packed... with people waiting on orders with the same problem. The manager that was at the register stated that the website was giving outthe wrong estimated time and they were more than 10 orders behind. Well I guess the manager got frustrated and left withoutsaying anything to the people in the lobby or the employees. He just left. He finally returned about 15 minutes later. By thistime several people cancelled their order due to frustration. This is not the first bad encounter at this pizza hut butdefinitely the worse. I will not be returning Read more