Reviews for KFC in Geneseo, NY
I showed up while they were clearly open. They took the order of the car in front of me but not the car behind me or the car... behind them. I sat at the drive thru menu for 10 minutes before driving up to the window. I sat there for 20 minutes while theywalked past the window refusing to serve me. Read more
Ordered my usual K8 and I love their biscuits but this time I found a small mosquito smooshed into my biscuit. nothing else to... complain about but they should really check the food before they put it in the box Read more
went to this KFC last week for fresh fried chicken. at 7 pm I was told they had no chicken ready. None. if I wanted chicken i... had to wait 20 minutes. I took a chance and placed order. it took over 30 minutes. apparently the term "fast food" is not anoption here. I also asked for a small cup of the Nashville hot sauce to sample on the side and the counter girl refused to serveme what is essentially a condiment. I would think that a restaurant that has chicken in the name would have that food on handall the time. you wouldn't walk into a McDonald's and not have to wait 30 minutes for a burger. I'll never return to any kfclocation. Read more
ordered the 8pc meal.and charged $27.99. which they say replace $20 fill up bucket ok. now only on line orders get 2 mashed... potatoes and gravy and Cole slaw with this meal which on several websites for menu with prices. online $25.99 is price of whatwe were given 1 mashed potatoes and gravy 1 Cole slaw and 8 PC of chicken. manager won't give u his name nor will he provide adistrict manager number to speak to. both prices r listed online Manger says only on line orders get 2 mashed potatoes gravyCole slaw and 8 PC chicken for $27.99. it's not available to them to push the buttons for the meal with 2 mashed potatoes witheverything anymore. girl at register explained 8 PC meal was $25.99 but that wasn't what we were charged!!! i asked why I wascharged $27.99 for the 8 pc meal when I was told it was $25.99?? girl told me thats what it is in our register. so why tell me$25.99 for $27.99 to be price of the meal.. she was too busy with other employee playing with her hair near the chicken tolisten. now to try and eat at home what we did get... there was a glob of thick something in the container of gravy when I putit on my 1 mashed potatoes!! besides 2 burritos were ordered and assured they were in the bag.the 2 burritos were not in the bagwhen we got home!! this is so messed up how do u not have a district manager to handle things when it seems u rip people off onwhatever prices u choose to charge!?!?! corporate need to handle complaints not giggling girls and managers who refuse to giveu a name just tell u theres numbers for kfc corporate on line!! well corporate do u have a better answer?? Read more
We ordered a 3 pc white meat original. K6. We got a breast , and 2 thighs. One thigh was so tiny and I thought it was the... wing. All the meat was very stiff. Seems like it was sitting in the warmer way too long. I complained that the meat was too hardto be original but the manager just stated that it is original and walked away. The biscuit was also very hard. Fortunately Iwon?t be going back there for any food. However, the cashier was very sweet and friendly. Read more
Ms.Kim was fantastic. Loved her work ethic very pleasant to talk to!
Today we ordered 12 piece original chicken meal at drive thru window. Lady was very unpleasant. When we got home found out the... chicken was over cooked , dry and lacking. The chicken pieces were so small they had no meat. Biscuits were hard. Coleslaw wasdry. I have never had such a terrible experience like that and it is awful considering the amount of money spent for the food!!So disappointed it makes me not want to get food there ever again.... Read more
When i got up to wash my hands after eating,, i stood up i hit my head on a broken light cover , it was made of glass and a... sharp point on it , it made my head bleed and left a scar on my head , when we went ask the manager for the owners name andphone number , the manager yelped at my wife to sit down, no one there ever offered me a bandaid, the staff were very rude tous , after 15 minutes they gave me the gms phone number, he said they would take care of it Read more