Reviews for Wendy's in Geneseo, NY
Horrible service. Burger roll was covered in mustard, dripping out of package. Burger had cheese when ordered without. Went... back through drive thru asked for a burger with no cheese, ketchup and mustard. 2nd burger had even more ketchup than the firstone had mustard. I completed the survey on the receipt requesting a call for the manager twice in my responses. No callback. Will not waste my money here again. Read more
Food was hot and fresh, but service was on the slow side.
Got there at 10:29am with breakfast menu still up. She asked if I wanted lunch I said no breakfast and she is walking outside to... flip the menu over and says not anymore smiling, says they threw it all out. Drove 15 minutes to try to make it there and I didand get told no. Maybe you guys should wait a couple more minutes before throwing food away. Read more
It was ok. Lots of workplace drama, i learned(while I was waiting to order) that Becky was mad at Gina for telling Casandra to... stop talking while she's talking. I was happy that I could live vicariously through their drama so I could forget mine for a fewminutes. Thank you Wendy's. Read more
This Wendy's is the best in the area. Always fast service. Order always correct. Only wish they were a bit friendlier. They are... always a bit stoic. Otherwise, great place. Read more
Waited over 15 minutes at the drive thru for someone to answer the machine and tried to call for someone multiple times while... waiting. Not to mention this was over an hour and a half before closing and there was no one in line before us. After taking ourorder we had to wait almost 10 minutes for a small order. Read more
Fries were cold when they pulled me to cook fresh fries for the kids meal. I should have had fresh fries all the way around. ... Rushed me at the speaker. I was trying to decide what i wanted and got asked "can i help you find something?" When i had askedfor just a moment. Cashier looked super annoyed at the window. Mediocre experiance at best. Read more
At the order window I was asked to wait a few min, no problem. A few min later I ordered a small fry and a frosty, got plain... fries (no salt) and a frothy lukewarm milk drink? Idk it was not a frosty. Pretty disappointed. Read more