Reviews for Starbucks in St. Charles, IL
I went to pick up an order online, it took me a long time, a drink was made wrong for me and the lady at the window had a very... despotic attitude and ignored me when I spoke to her, that's why I yelled at her to answer me. This has never happened to me butI will definitely not return. Horrible service with that lady. Read more
It's already awkward as it is to ask for a correction on your drink... Much worse when the staff comes back with "Did you ask... for light ice when you ordered it?" That feels about as bad as it does to pay 6+ dollars for a special "treat myself" drink thatends up being mostly ice. When I asked if it would be possible to have a little less ice (my trenta drink was filled w ice so itwas touching both the bottom of the cup and the lid, the entire cup was ice) the barista didn't take my drink to correct it.....I thought their whole justification for charging this much for our "special coffee" was because they'll make sure you're happywith your purchase. This employee mumbled something like "we want to make you happy" and proceeded to tell me to ask for lightice next time instead of taking my drink from my extended hand and fixing it. Awkward and weird, thanks. Plus my strawberryrefresher had no strawberries in it, and the barista didn't ask "with lemonade or water" when I ordered it. Read more
The fraps are great as usual. The staff are friendly. However, they feel the need to pronounce their political views within the... store and in their signage. I would go to a newsstand to get political views I go to Starbucks to get coffee and chat withfriends. It is just not needed and really detracts from the purpose of going. Read more
They lie about their hours, and you get stuck in a line of 5 sheep in the drive thru waiting for them to recognize how Starbucks... betrayed them and that no one's gonna take their orders. I got out of the line after a half hour of torment, but there are stillat least a half dozen other cars going through the same consumerist hell. There are many Starbucks in the st Charles area. Thisone should be at the absolute bottom of your list Read more
Been going here since they opened, staff are great, coffee is Starbucks and they make sure you are pleased with their service,... drinks are consistent in taste and looks, great job, thank you. Read more
Amazing customer service at this location, definitely worth going out of your way for! This location is conveniently located... next to MOD Pizza, so get a frappuccino & a pizza and sit out on the spacious patio. Read more
They got all three drinks a little wrong but they still taste great. They didn't know how to make it the way we wanted but they... are still amazing and good. I love Starbucks still and always will thank you for the workers who tried making our drinks Read more
My go to place for my morning coffee and pastries.