Reviews for McDonald's in Geneva, OH
Friendly staff, hot food. This McDonald's has bigger breakfast biscuit sandwiches than others I have patronized.
Lady brought back two cheeseburgers she claims that's not what she so associate takes them back then two other associates goes... to put them in our order we said absolutely not what are u doing u don't know what the condition of that food is...disgusting Read more
Sold my wife a mcflurry, then said they didn't have all the ingredients, took 20 minutes to find manager for refund, then said... they DID have ingredients... we took the $ & left - not going back to Defiance IN McDonald's!! Read more
It was horrifying. Waiting for a coffee when you are in a rush . Mostly I don't mind going inside but It was very unorganized.... Poor girl kept trying to go back in forth from trying to take orders. Trying to run stuff out to costumers. And trying to giveout butter and syrup and silverware to people dining in and saying they didn't get it with there order . I definitely think theyget underpaid . But I also think ???? the place is not ran properly. Definitely don't think ????. They deserve $15 an hour but Ido think $13 might help get some more workers in there. Read more
6/17 6:54 Worst Service Ever!!! Manager George hung up on me when I called. I went through drive through order 4 apple pies the... young lady put on screen 2 I corrected her said there?s two on screen she there?s. I said ok. I paid $5.98 told her keep thechange got the pies from a nice young man looked in bag there was two I told I order 4 they were gonna give me 2 free I said noI?ll pay realizing I forgot my card I said I?ll b back which is only a 10 sec walk to get young man said no problem get comeback here. I got drove around called George picked up I said hello is this is lady with that order the pies am here where did uwant me to go. He said my lobby is locked I said the young man said Pull back up your gonna have to pull in lane I said thatline is almost to beginning of drive way sir he hung up. I called back I said that was rude I never once raised my voice, cussedso why hang up because I thought you hung up I was still talking to you. You heard me talking to you. I said what customer doyou know when you make a mistake offer and u wanna give them something free the customer still wants to pay for it and theynever disrespected you. None!! George needs to retrained not all people are gonna scream at you!! Read more
Just stopped in for a quick bite. Restaurant was very clean and the employees were efficient and polite.
The customer service and concern of the server were very real and sincere. I wish them the best in their future. But the... inability of the 2 managers to address a technical issue with using a McDonald's gift card "authorizer not available" left mehaving to use "another payment method" called cash because they didn't know what that error meant. Needless to say Wendy's isacross the street. Never will I go back to this McDonald's. Read more
It has employees who do not deliver the sauces you receive from the application. They ask for extra money. this is a fraud.