Reviews for Subway in Genoa, OH
Amazing service at this location. It's hard to be impressed by hospitality these days but the team here is always great. Alex... goes above and beyond to give exceptional service and a perfect meal every time. Read more
I understand that these employees are mostly high schoolers, but they have no respect. It seemed like they were just being payed... to hang out and goof off. One sat on the floor while the others were making the sandwiches. They were giving each other themiddle finger telling us that we didn't see anything. Also, they had barely any ingredients prepared for the sandwiches so wewere very limited to our options. Not a good experience. Read more
Stopped in quick just now for a sub and had the best customer service! The young gentleman who greeted me soon as I walked in,... then preceded to go out of his way to make sure I was a happy customer. He deserves the recognition! You can't count onreceiving that type of treatment these days. Read more
This subway definitely needs some attention by the owners from the Millbury subway. The kids that work there are great but... definitely need some guidance. The store either never has change or the veggies are wilted... they are out of stuff constantlyand not from covid... due to the truck coming in and not getting unloaded. The Millbury location is nice but they need to startpaying attention to the genoa location Read more
Watered down!!! Wilted lettuce, bacon not done nor cut up . The cheese was at the bottom of the bowl not cut up.. The worst I've... ever had ! Read more
Honestly I always avoided this subway for the longest time because I always got horrible service and bread would be hard. But I... finally decided to try it again and the service was beyond my expectations. The young boy and girl working were very nice andfriendly. We were greeted and thanked. The wraps we got were very good. Now that there are better employees we will return again Read more
This Subway either needs to be better staffed or the existing staff needs to be better trained. Went in for dinner the night of... the Genoa homecoming (6/1) and there was a line out the door and only two kids working behind the counter. This would be fineif those two workers were able to keep up, but they weren't. Service was EXTREMELY slow, so much so that customers in linebehind us were leaving due to not wanting to wait any longer. This store is actively losing business because of how slowly thecustomers are served. It seems like anytime my family and I come to this Subway one or both of those same workers are there andit always takes forever to get our food. If these two really can't work any faster then additional help needs to be hired in topick up the slack. Also, anytime we've gotten a wrap here it's pretty much just rolled into a ball, wrapped with paper andtaped shut. As such, the wraps completely fall apart once opened. Seems to me that retraining is needed. Read more
I ordered a couple subs today. I forgot to leave a tip because I was starstruck by the girl ringing me up. Honey, you need to... carry pepper spray, someone gone steal you. ???? Read more