Reviews for Chick-fil-A in Georgetown, KY
First time we experienced below standard service from any of the Chick-fil-A. Most likely the cashier was new and wasn't trained... properly or didn't care ! Food quality was just fine but very disappointed with the customer service of this location. Read more
Food service clean, one of the best. Friendly people.
I feel like I was going to be arrested today by one of your employees, a blond girl worker in the parking lot. She even took a... picture of my car, I assume for the plate number. I do not like the stop light at your business and Panera & so I always comein from Tiger Way and exit that way. It is much easier & I would think if more people thought about this congested light theywould exit at the back. For 10 years I have been doing this and Rae just smiles and waves through. But today I was treated likea criminal. Are you running a business or just serving the masses? Read more
Wow! The best service ever! We arrived on a busy Friday afternoon ahead of a jam packed Memorial weekend. I inadvertently... ordered the wrong sandwich but once I queried my order, store manager Misty immediately responded by making it right, eventhough the error was on me. This restaurant runs like a well oiled machine, no matter how busy! Friendly, totally customercentered, this was our fav fast food stop during our Horsey 100 bike weekend event in Georgetown. Thanks to all those working infront and behind the counter. Read more
Food was wonderful as always for this restaurant chain, but for the 1st time, we found one where they didn't really make you... feel as welcome. Also the shift manager that waited on us was not very friendly. But we continue to love most Chick-fil-A, keepup the good work, but this particular one needs a little work on customer service. Read more
Always busy but also fully staffed with friendly and helpful people. The line moves quickly and food is always fresh. Clean... and nice environment, best spicy chicken sandwich. Currently childrens area is closed at this location. Read more
I am so thankful that they are open again and the staff are top-notch even after a year of struggling with the pandemic they... still provide just as good if not better customer service than before, all at a time when most places are struggling to provideany service much less good customer service. But not more highly recommend this location and they're thankful for the commitmentto service! I edited my review because I forgot to include Rey, Rey was exceedingly good with the kids, you can tell that hereally cares and was just a blessing for our family to be able to interact with! Read more
Service was good, food was good but the parking lot is absolutely idiotic, I understand they wanted to get a decent location but... this ain't it. Whoever approved the idea of dropping a Chick-fil-A onto a postage stamp should be transferred out of thatdepartment. It's enough to make me not want to go back. Read more