Reviews for Wendy's in Georgetown, KY
Went inside to order. The manager with the neck tat turned the kitchen and register area into a Jerry Springer episode. Yelling... and cussing and his employees in front of everyone in the lobby with even children present. Made a bunch of actively workingemployees all clock out and leave people and orders waiting. Caused a severely backed up drive through and full lobby. Evenyelling out ?I don?t care how long these people wait, they can wait all night.? Was there 45+ minutes and never had my ordertaken. Read more
My husband and I had stopped at the pilot to fuel our truck. I went in to get us some food. I placed my order then they came... back up to me and informed me that they are having to cook some more fresh eggs. When I asked how long it would take theyreplied ten minutes. I informed them that we were only there long enough to fuel up the truck. Not only did they quickly cookthe eggs completely. They got my food done in time for my husband to finish fueling. Their customer service is outstanding.Trucks if you want a good meal and friendly faces then come to this Wendy's. They do it right, the other Wendy's stores need totake notes from this store Read more
We were informed over the drive through speaker that they weren't able to take our order due to the end of shift report. The two... cars in front of us weren't moving and we had to back out of the drive through. This is the second time in less than six monthsthat we've been turned away by a Wendy's location in Kentucky. Read more
The manage that was on duty needs to be fired. I contacted corporate. He made the staff and customers uncomfortable cussing and... yelling at everyone. We all have bad days but this was beyond it. If the whole crew walked out on him I wouldn?t blame them onebit. In fact I?d applaud them. Man was vicious. How is anyone supposed to work under the conditions he was expecting of them? Hereally needs to go. He?s not someone who should be in charge of running a store and managing other people. Read more
While traveling for work, stopped at this truck stop. When ordering, we informed the manager of my husband?s SEVERE allergy to... onions. Like, ANAPHYLACTIC allergy. He ordered a #8 which comes with fried onions. Upon receiving the order, I checked it toensure it did NOT have them and it did not. However, as he was eating his sandwich, he found diced, grilled ONIONS!! Thank God Ihad an epi-pen with me. NOT a funny joke, Wendy?s! Yes, I got a refund but $12 isn?t worth his LIFE! I am so disappointed andangry! Read more
They had no lemonade at all but the man behind the counter offered to get us some fountain drink lemonade for free from the... convenience store next door. Meal was all correct and seemed fresh. The only thing was the they seemed to hold back on theirveggies with the burgers. When I asked for more onions, tomatoes and lettuce, I only received a small additional amount. Diningarea was well-kept. Read more
I went to this location today and got the 4 for 4. I chose the cheeseburger and I get it with a big peice of plastic that looked... like part of a glove maybe and a hair both inside my sandwich. Luckily the plastic was long enough to hang out of the sandwichenough for me to see it before I ate it. I took it back,and politely asked for a manager. A crew member looked out the windowand was like "what do you need". I showed her my sandwich and what was in it. Instead of letting the manager know that there wasan issue she just called back she needed a cheeseburger. So the manager was not made aware of the situation at all and I got asandwich without the problem being addressed. A hair AND plastic in one sandwich is pretty careless. I just threw bothsandwiches away and will never come to this location again. Read more
Almost ate hair. Long black hair found in the middle of my baconator fry's. There goes my plans on eating before work