Reviews for Chick-fil-A in Germantown, MD
I highly recommend their chocolate peppermint milkshake. It's only available during the Xmas Season. Pretty fabulous ! We want... for it every year at this time. Inexpensive and the small size is plenty. ENJOY! Read more
This location almost always has super long lines. That being said, they are fairly quick to process the customers. We waited in... a line that had about 20 cars or so, I timed it and it only took 10 minutes. I've waited in much shorter drive through lines formuch longer time at competitors. Food was as expected. They were definitely reserved with the chick-fil-a sauce, I wish I askedfor more! Read more
Ordered dinner for my family this evening, and I guess I've learned not to place any orders within 2 hours of closing. Two of... the meals I ordered came with a Sprite, and the Sprite ended up just being carbonated water with no syrup/flavor. I also orderedregular nuggets, and grilled nuggets. I was instead given chicken strips, and no grilled nuggets. I called and spoke to one ofthe employees who told me essentially that it isn't their problem, and I have to go through UberEats. I'm aware of that, if Iwant a refund or what have you. I just wanted to receive my missing items and was told they weren't going to do it because theydon't "do" delivery, even though every other location I know of does. This employee also told me twice she would get herManager, and then didn't. She just played messenger, and then put me on hold when I said the error was their responsibility andher response was not acceptable. Needless to say, it seems as though their customer service has severely gone downhill. Read more
This location will forget items in my order when I mobile order... It has happened more than once now. It's frustrating because... if I am ever in the drive thru I want to leave quickly as there is a long line. I'm going to have to check my order insteadbecause it's not consistent here. Also, this location doesn't seem to offer any apologies or anything for missing items I paidfor that they forgot... It's a waste of money lol. Additionally, some locations send out free rewards as well but this locationdoes not. This Chick-Fil-A is just... okay. I go here mostly for convenience of location when I am down here. Read more
The lines were long for the lunch rush and it took longer to get our food than usual. They also brought us different sauces than... we asked for. Otherwise the food was great as usual and service was very friendly. Read more
I like the Greek yogurt and the milkshakes. Today, I tried the peach milkshake and it was delicious.
The food is as good as it usually is at a Chick-Fil-a, but this location usually forgets items ordered when going through the... Drive-Thru. We have to stop in the parking lot, since multiple times we didn't notice things missing until we got home. Thisusually requires running back inside to get what was forgotten. A little frustrating. Would recommend slowing down a little andget employees more training. Read more
The food was fresh,hot and delicious. I had a number 1 deluxe with chick-fil-a sauce. The lemonade tasted like it was... freshly squeezed ???? on site. I real enjoyed the meal. I will be stopping by the location anytime I'm in that area. Read more