Reviews for Domino's Pizza in Germantown, MD
One star = Zero stars. Here's the setup: Ordered Pizza and Pasta. Everything was cooked in 5 minutes. Waited 56 MINUTES in... 'Quality Check.' Must be some serious inspecting on that 1 Large, single topping (Pepperoni because that's the only way to go)pizza and a pasta. Finally, after 61 whole minutes, the pizza is out for delivery. Our delivery is pushed back in 15 minuteintervals 4 times. We check the app and the car hasn't moved from the same location for 24 minutes. It's been 121 minutes. 2WHOLE HOURS. Still no pizza. Unless there's an oven in that delivery car, ain't no where in h*ll that pizza and pasta isarriving remotely warm. So does that 30 minutes or free pizza promise count? Anyways, if you're looking for that soggy coldpizza sitting on your counter after a night of partying hard with your friends, this is your place! If you're looking forquality service, just go ahead and buy the ingredients for a pizza at your local grocery store and cook the d*mn thing yourselfbecause that will be quicker, taste better, and actually arrive at your table hot and fresh. TERRIBLE SERVICE. TERRIBLE DRIVER. Read more
I love Domino?s pizza, it was the first time that I ordered from this location and it was frustrating. I have made the order... online and after 30 minutes I went to the store and they didn?t have made my order yet. They have started to work on my orderafter I have arrived at the store. After 30 minutes waiting, they have made an different pizza order. I have complained aboutit and the associate opened the box and said that I have ordered it while I was showing a different order on the e-mail receiptto him. Something like: - I have ordered Apple and you are delivering me bananas. I didn?t wanted to continue to arguing andmade mess up my Sunday night family environment, but I took the time to write to the others customers this review to exposetheir unprofessional behavior. After reading the other reviews, I realized that they just don?t care about it and to improvetheir customer services. Read more
2nd week we had an issue. Asked for mushrooms on only half of pizza, over half and didn?t cut evenly, not everyone wanted... mushrooms Missing blue cheese for wings, had to throw wings out because needed dip to eat them. Called to talk to manager, wasput on hold for 4 minutes. Asked for Blake, who is the name on this website and she had no clue who that was. Read more
I had gone to this domino?s to pick up a large pie on 07/06/22 I want to say around 9:30 and I heard an employee just yelling... lots of foul language. He was arguing on the phone with a woman, possibly a female friend or sister and did not attend to me hecontinued to throw cuss words around and he had lots of tattoos on his neck and was relatively short. He also told the woman onthe phone he would smack and kill her. I really don?t think any manager should allow that behavior and I felt unsafe picking upmy pizza. The fellow employees looked unbothered so this might be a regular occurrence. That environment alone is reason for myunfavorable review. Also the man that answer the phones are usually very rude. When female employees ensure the phone theyprovide quick quality service. So train the men you have answering phones. I won?t be coming back EVER!!!! Read more
This Domino's is in a convenient location, inside Milestone shopping center. Ordering through the app at this location is very... easy, and our pizza gets cooked soon after placing the order. They usually do a good job cooking our order. We order carryoutand picking up the pizza is a breeze. They also have delivery, but it does take longer. Read more
Never ever going to order from this location. Staff is rude as well as they don't care if you have complaint about their pizza.... I ordered 6 pizzas from them and all of them were burnt as well as couple of them doesn't have Cheese on it. they Spoiled mywhole party I am going to complaint about this particular business to BBB to take it further Read more
I call this a 5 star pizza place because there are many meals to choose from and my order is always right. Ordering delivery or... pick up the order is always right and always fresh. Bread twists and brownies are my favorite. Quick service to make the pizzaand deliver it to your house. So if your looking for pizza around the area then you should definitely come to Domino?s Pizza inthis great location. Read more
If there is chance to give 0 star, I would. Not a single time they able to provide what is original dominos supposed to be! One... time half cooked, another time full burnt, sometimes no sauce, another wrong sauce and so on! Giving wrong item?s multiple timesnot sure what their associates up to.. I know the store manager he is a nice person but he should make his associates payattention to their work. Horrible, not gonna order anymore from this location! Read more