Reviews for McDonald's in Germantown, MD
This is not just ab issue of this store but in general, their system has been malfunctioning when I ordered my breakfast when it... was close to stop serving it. The thing is I had to be at the location by a certain time, even though you ordered earlier thanthat. Well in a sense it makes sense but as a client, it's very inconvenient.. they could have made the meals and put it aside.This missed up their system too. I got a big Mac deal at 2 bucks cuz Wizards won the game.. then when I got there it was 1 minpast and they had to manually placed an order again and they didn't give a 2 dollar deal so had to pay 4 bucks more. It's not amatter of money but more likely the way it operates. It happened a few times and got annoyed. Read more
Really annoyed, my food came cold and had topping I took off. No sauce even tho I paid extra for it and no straws for all 3 of... my drinks. Couldn?t eat. Really Hangry Read more
The service here has improved considerably over the last year. The orders are consistently correct and the folks are pretty nice... and say thank you. They are a little stingy on the napkins but overall a very solid McD location. Read more
Horrible drive thru experience. Had to repeat myself 10x for my damn order. And they don?t take codes from the app cause mine... never works there. SMH. Read more
Still Affordable food where everyone else raised there prices to the moon. Always have hot food, but most of the time it?s... floppy. One problem and concern. No matter what part of the day you visit there drive thru they will park you for 10 minutes tobring out your food . I don?t think that?s how you run service time to show your company that you are doing a great job. Also itdoesn?t help you get better. Get rid of the drive thru if you can?t run it properly Read more
Ordered a cheeseburger for my daughter and the bread was molded. They know children eat their food so why would they not check... the bread or make sure their not giving out old bread or molded bread. Of course i didn't go back or call a manager because iknow nothing would be done on their part. But yea they would just change the bottom bread and not even remake a newcheeseburger. Thank God she didn't eat it and she said something to me. Dang on bread looked like a extra powdered donut likereally when Mcdonalds start selling donuts. Read more
Service was great, cashier didn?t make me use the new machine to order because I really didn?t want to. After us some other... cashier made others use it, so thank God! She got our order perfectly correct and delivered it to our table. Yes, she brought itover! This McDonald?s is one of the newer version ones so it?s really nice. Plenty of parking and has a drive thru. Really,everything you need and expect from McD?s. Read more
Always have a good experience here, is fast enough that can get my food and drive off all in 10 minutes or less .