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Reviews for Starbucks in Germantown, WI

Meghan Kiel 1 year ago
5

I went inside and ordered a hot drink & sandwich because the drive thru was slammed, but my drink ended up being made as iced.... After I confirmed it was indeed mine and made incorrectly the batista insisted on making me a new one correctly & gave me theoops one as well (even though they were super busy and I said I would be fine with just the iced one). She was super kind andwent above and beyond in making an error a positive experience and I walked out a very happy, soon to be very caffeinatedcustomer. Thank you! Read more

Greg Zelt 1 year ago
5

Definitely one of the best Starbucks I've ever been to. The staff was awesome. It's hard to get a genuine "good morning" from... people, but they had it. A+++ Read more

Cade Karcz 2 years ago
1

I found out they don?t like people doing homework here. The music was so loud it sounded like a club(and I?m not exaggerating)... and happened to get significantly louder once I sat down. During my stay my computer randomly stoped charging and I checkmultiple times to see if the outlet just was being weird. So they stopped me being able to charge my dead computer and wasblasting music like it was a club. It?s just disappointing because Starbucks is not what it used to be in this sense. AnyStarbucks I went to used to be accepting of people but now every single time when I go to Starbucks, this location or ones nearby, they make it very unpleasant so you just leave. At least say something to my face, such cowards? Read more

Lauren Johnson 2 years ago
5

Made a mobile order and didn't realize it was for the Starbucks 5 minutes down the road. They said it was no problem and made... the drinks there for us instead since we were already in the drive through. Read more

Heather Demerath 2 years ago
5

My poor co worker spilled his coffee. The entire staff was so accommodating and nice about it. Excellent customer service!

Lauryn robson 2 years ago
5

I come to this Starbucks almost every morning. The partners are absolutely amazing, and sweet. There has not been a day I left... the drive through unhappy or upset. I always leave with a smile and a well made drink. Even on days where there aren?t manypeople working and their drive through is wrapped around the corner they still create amazing connections with me. I trulyappreciate this stores kindness. I?ve had some tough days but coming here has given me a routine that I look forward to. Read more

Ashley Daniels 3 years ago
5

Amazing customer service. I grab a coffee nearly every morning which is always made to perfection. I always order a Grande which... is their medium size. Picture of size comparison below. Read more

Mary Lonergan 5 years ago
1

I went through the drive thru Saturday night with my husband. We both ordered grande lattes with whip. When we got to our... shopping destination 5 minutes later (Menards down the road) and went to drink our coffees, we discovered the cups were only 2/3full. What a rip-off! The staff seemed friendly, but we are not likely to return. I guess check your cup before you drive off.:( Read more