Reviews for Ben & Jerry’s in Gig Harbor, WA

Ok people this place is amazing! Good ice cream and AMAZING customer service! Had a special request and they made it happen... perfectly! A special shout out to Alec Russell, give this guy a raise! He alone will be the reason why we keep coming back.Thank you thank you thank you!! Read more

Even tho their register was down, making it a bit of a wait.. the service was so friendly, so kind and just overall excellent.... The ice cream was delicious as expected ???? Read more

It was an udderly delicious experience. All your Ben & Jerry favorites dangerously in one place. Haven't had Ben & Jerry's in a... long while. My S'mores ice cream was very good, very nice layered flavors. My favorite was there NY super fudge chunk. Theycurrently don't do samples. Couple tables outside. Say hello to the cows. Read more

I would normally come in for a banana split. But last time they served it to me in a tall cup for milkshakes. I asked why and... was told that things have changed and they serve them that way now. I guess I will just make my own banana splits from now on. Read more

This shop was awesome!!! Flavors were delicious and the place looked so cool! The manager Tony, even let my son watch him... decorate an ice cream cake. We will definitely be back, next time we are in town. Read more

The service was as good as you can expect from a place that was understaffed and very busy on a Sunday afternoon. The girl at... the counter was polite and fast. They had run out of whipped cream and didn't have enough employees to do anything about it.(Not blaming Ben & Jerry's for this. Since covid, it seems like no one has enough employees) The bathroom seemed clean, whichis a hard thing to keep up with. My Cherry Garcia sundae with a brownie didn't taste much like cherries, and the brownie washard. I would go back and try something else, but I'd skip the brownie. As a side note: There were 6 of us there for my nephew'sbirthday. There was room for us all to sit, but conversation was difficult because the refrigeration units are LOUD! My friendhas experienced this at another ice cream shop too, so it's not just Ben & Jerry's. If you want to sit and chat with a friend,you might want to plan on sitting outside. Read more

My husband and I shared an $11 2 scoop waffle cone. A little over priced being I can get 2 pints and a box of cones for... that. Also, the waffle cone was stale? or soft? Whichever, it had zero crunch and was also made with cinnamon which threw me offand didn?t go with our flavor choice. The store was clean and the girl that helped us was sweet but sadly we won?t be back. Read more

Small, cute ice cream shop with nothing but the best Ben & Jerry's flavors! Eat in, or outside and enjoy their ice cream. Maybe... 15 or so flavors available in a cup, waffle cone dipped in chocolate a d peanuts, or waffle cone dipped in chocolate andsprinkles! Fabulous on a sunny day! Read more