Reviews for Rosati's Pizza in Gilberts, IL
This place is filled with lies. As many other reviews will show, I ordered a pizza at 530pm. Was told 60-70 min wait time. At... 7pm which would be 90 min later I called, asking what the eta would be. I was told it left and was on the way. At 730pm Icalled again to ask what the ETA was and mentioned I was told 3p min prior it was on the way. The NEXT thing I was asked was"do you want to cancel the order then?".....no, I would just like to know when my pizza will arrive and NOT be lied to. Listen Iget it. I understand being busy and understaffed and the whole 9. BUT what I will not understand is being lied to just to getme off the phone. SO I call again at 8pm! Now 2.5 hours after initial pizza order placement, I call again to ask ETA and wastold the driver left 5 min ago and they will call the driver to get an ETA. After being on hold for 15min someone else picksup the phone asking if I need help?....um...yes...I reexplain the situation and was told AGAIN that the driver has it and is onthe way. So here I am almost 3 hours after order placement, still with no pizza and no idea when it will arrive. PEOPLE trustme, do not waste your time with them. Read more
Great pizza but false advertising about indoor dinning.
Closes early with no regularity. Went there tonight because the website and menus said open til 10:30 and the guy inside said... they closed at 9:30. Last time I was there I ordered the daily special and was charged the regular price. Plus we have to checkour orders every time because more often than not they are incorrect or it is flat out someone else's order. Read more
Always on time and delicious food! Coupons don?t always work for online ordering, but they accept them in store when you pick... up. Read more
I placed my order at1807pm, Your staff/s lied couple of times, I called around 1938pm tonight asked for order status he said... the driver was on his way, called second time, asked what happened to my order? He said pizza was still in the oven, super late!I placed my order at 1800pm, Husband called 3rd time at 2030pm, he said driver was on his way AGAIN and they were asking if weneed an extra? so my husband told them will just cancel our order, please, DO NOT lie! just be prompt and honest if somethingwent wrong. Very unprofessional Read more
Had a deep dish 10" cheese pizza. The crust was not hand made, MUST HAVE BEEN MADE ON A MACHINE and not the normal good crust I... have had for many years.Chrust was dry with little taste. VERY DISAPPOINTING Read more
Always been consistent since I've been coming here the last few years. Great pizza, dough nuggets good and the food is always... hot and fresh when I go to pick it up! Read more
Pizzas were under cooked, very grease, deep dish was very bready. Would not recommend if you like good pizza.