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Reviews for Dunkin' in Glastonbury, CT

Michael Kleban 1 year ago
5

My wife often goes here for her before work coffee. I think they're the quickest Dunkin I've ever seen. Good parking and... location. The staff is always friendly and courteous. Read more

N M 1 year ago
5

This is the best Dunkin? Donuts in the area. The customer service is great and they prepare your orders very quickly. It is also... always very clean. I highly recommend this location. Read more

Clif Render 2 years ago
1

Had to wait a long time for service and then there were no donuts available for purchase several hours before closing. No... explanation was given, we were just told that there were no donuts. Not sure what was going on. Do they just stop making themseveral hours before closing on Sundays? Is there a supply chain issue? Who knows. I guess you should probably call before yougo. Either that or pick a different location. Unfortunate. Read more

Judith May-Lyn 2 years ago
5

Oh yeah, this Dunkin' Donuts location it's pretty cool, it also has a Baskin-Robbins combination food service. Which I like that... because I grew up having Baskin-Robbins ice cream as a kid. So I enjoy going there double the treat! Read more

tim spongberg 2 years ago
2

The sandwich I ordered tasted good. But their attention to sanitation was terrible. The girl preparing the sandwich only wore... one glove and was touching the food with her bare hand after being at the register. Read more

Nicole 3 years ago
1

Every single time I order my coffee here it?s made incorrectly. I could order my coffee the same way from six different people... and it?ll be six different coffees. The employees at this location genuinely could care less about whether they make it right.But then if you ask them to remake it they give you dirty looks. I?ve come in when it?s completely dead inside, no customers andno line and they still don?t make it right. I?ve put my orders in online and on the sticker where all the ingredients are it?llbe correct but they don?t even bother to read it. It?s at the point where even though this Dunkin? is just a couple minutes awayfrom me I?d rather drive out further to a different one just because they have better service, and if not that spend more moneyat Starbucks because they actually care to make it correctly. I get that a lot of these workers are young but coming fromsomeone who spent years in customer service and fast food it literally is not hard whatsoever to make a coffee. ESPECIALLY whenit has the directions for what goes in it right on the cup. The only people working here that make it right every time is theyoung man with long hair and an older woman who works in the morning. Read more

K Apl3ft 3 years ago
4

The food was fine but took longer to get for as uncrowded as this place was. Don't expect quick service like you see at the... drive through places. They follow the more relaxed approach. Place was clean and staff was polite and friendly. Coffee superHOT ???? Masks required inside for employees and patrons Read more

Joan Santacroce 5 years ago
5

I visit everyday and my order is always perfectly made. My only complaint is the bagel, I don't like when they use the oven... instead of the actual toaster because it doesn't toast the bagel it only warms it..not sure why they do this? Maybe the toasterisn't hot enough yet at the time I go...but other than that great location very nice people Read more