Reviews for Charleys Cheesesteaks and Wings in Glendale, AZ
I have been trying to call with no answer. I did not get either of my drinks, nor did I receive any fries which I ordered. No... banana peppers or onions or cheese that was also ordered. Meat was only on one half of the sandwich it was very sloppy. Theysent mozzarella sticks that I did not order because I do not like them. Read more
Bad service. Showed my confirmation for my order and they still refused to give me my food. They argued alot too so I didn't... even bother trying to get a refund for it... Read more
Forgot our shakes.. had to ask for them.. then got home and realized they forgot our fries
Went here to fix a craving for cheesesteak, as I haven't had a decent cheesesteak sandwich in a while. They just opened up in... September, and yes, I read the reviews before coming to dine-in. My friend and I ordered combos, which ended up being about $40.The order was a large old-school Philly cheesesteak sandwich, cheese, and bacon fries, with a large drink; which is $1/ refill.Friend ordered a Buffalo chicken combo, regular, with cheese & bacon fries, and got a regular size strawberry lemonade. The foodoverall was good, no issues with any food being re-cooked or cold. The service was decent, some of the service persons had goodknowledge, and others did not seem as knowledgeable. The areas were well cleaned, music choices were great, and they broughtback some nostalgia. It's disappointing in an aspect that a person who orders a drink should be allowed at least one free refilland then charge a customer. Instead of charging for refills every time, if someone orders a specialty drink, it isunderstandable to have a charge; you need to buy a whole new specialty drink. If you order the strawberry lemonade, it is nottoo sweet or too bitter, if you give your smaller kids a sip or a cup of their own for the strawberry lemonade, please bewatchful of the strawberry chunks as they fit through the straws beautifully. Read more
Very poor service. I ordered cheese fries and a steak sandwich. everything was miserably served, little cheese, few fries and... little meat. I do not recommend this place at Read more
I'm giving this location 2 stars only because they refunded the boneless wings and the bone in wings weren't too bad. My lady... and I decided to stop here after shopping in Walmart seeing as they had boneless and bone in wings. The boneless seemed likethey were precooked and left sitting in a warmer, which is how they looked when they were sauced. They were luke warm at bestand tough to chew. The bone in wings were hot, so they were at least double fried I'm assuming since it didn't take too long toget the order. Overall not horrible though. The fries while were "fresh" were well undercooked and needed to be fried longer. Then you don't even get 1 side of ranch for free with your wings you pay 60 cents for a small side. You can go buy a wholebottle for like 2 dollars more, which is what I'll do next time if we decide to try it again. Overall it was mediocre atbest. On a side note, please for the safety of your employees remove their full name from the receipts. They don't deserve tohave their full name given out. Read more
This is my first time eating at this Charleys on this new location. Overall it was a good experience. The staff were quick and... knowledgeable on taking my order. The sandwich came out fresh and tasty. The fry's where good too but they seem to be differentthan the other charleys locations I have gone too. ***If anyone likes my honest reviews then please like my post and follow mygoogle account*** -Thanks Read more