Loading

Reviews for Two Guys From Italy in Glendale, CA

lexiSD1 1 year ago
1

This was hands down the worst experience I have ever had getting food. I was really contemplating leaving this review but felt... it was warranted for not only the customer experience but the staff who may not feel comfortable to speak up about the behaviorof management. I ordered my food and mistakenly did not put the accurate time of my arrival. Which was 45 minutes late comingfrom Long beach in the early evening. I called to inform them I was going to be late and they informed me it was in the processof being made and it would be sitting for some time. Fine, I accepted that because those were my choices. That’s okay. Ifinally get there and they can’t find my orders. I was expecting customer service to squash the issue by being overapologetic, acknowledging the system issue and reassuring me that they would take care of me. Instead, the owner multiple timesin multiple ways stated he didn’t have my order and even forced me to verify by looking at his tablet. I showed him myconfirmation through email of my order and announced a rep on the phone confirmed the order. He took photos of my confirmationand got angry. Then yelled at all his staff in the kitchen. Of course, I was mad. I was hangry looking for someone to takeownership and remedy the situation fast. Not for the rampaging owner to scold his entire staff. No wonder why these mistakes aremade. Teach them, don’t belittle and project your anger onto them. He quoted me 10 minutes and food would be done.. I waited30 minutes in the restaurant. This experience was awful. It’s one thing to have a system glitch but another to have a horriblemanager. And no, being italian does not give you an excuse to disrespect and mistreat people. Will never come back. Foodwasn’t worth it. Read more

The Dude Abides 1 year ago
5

We discovered this place on accident before the pandemic. It is fantastic and just small enough that you don't have a lot of... noise. Just a great little hidden spot. The food is great and the owners are super nice Read more

Co Ro 1 year ago
5

Two Guys from Italy. Perfect *QUIET* dining in a beautiful quaint setting in a hillside neighborhood in old Glendale. The BEST... made to order super crunchy salads with the most delicious perfect dressing you can imagine. You're served a delicious freshlyprepared variety of seafood, traditional pastas, pizzas and delectable Italian fare exactly as you remember at your FAVORITEupscale childhood Italian restaurant. Bring a great attitude as staff here genuinely work hard and are truly dedicated toproviding you with quick service. Two Guys does dine in, pick-up service, large banquets, special occasions with a sincere goalto accommodate every customer who walks into this beautiful historic restaurant. In LA county where condescending nightmareservice presents as the new normal endurance test standing between you and your meal, Two Guys from Italy Glendale will renewyour hope in humanity and trust me, you've found your new FAVORITE Italian restaurant! Street parking close by. Read more

Vahe Yacoubian 2 years ago
4

Two guys has been around for a while and have always made decent food. They got all of your staple Italian meals. We usually get... the pizza and sometimes chicken parm. The pizza is a solid 4/5. Basic pie, better than your average dominoes or Pizza Hut.Chicken parm was also good. The takeout holds pretty well at two guys and is what makes it convenient for delivery. Read more

Maria Aviles 2 years ago
5

Such a lovely experience. My boyfriend took me here for the 1st time today. Such a nice place! The ambiance was beautiful, our... waitress couldn't be nicer (I wish I could remember her name to give her a shout out), she was so nice that I felt like I wantedto give her hug when I left. The food and bread rolls here are amazing, and the portions large. In fact, in the 5 years ofbeing with my boyfriend who is from NY and Italian, this is the only italian place that he actually said was good and not just"OK". Try it out! You won't be sorry you ate here! Read more

Erik Ramirez 2 years ago
5

This place is great. Such a surprise upon walking in, a lot roomier and more aesthetically pleasing than it appears to be from... the outside. Food is terrific, from appetizers to main dishes. Pastas and Pizzas are on point! Read more

Nora Mintcheva 3 years ago
5

Incredible taste! The pizza is extremely delicious and the food always arrives on time. Highly recommend any of their dishes as... they are all worth it! Read more

Timothy Wong 6 years ago
1

Food unsafe for human consumption!!! Ordered 4 entrees at 5:58PM for pickup at restaurant. Food wasn't ready until 7:02PM. After... getting home, found 80% of the clams in the linguine with clams, and the seafood risotto unopened. Tried cooking the clams tofind that they will not open, meaning they were dead before the restaurant cooked them. I forced one of them opened to find thatthe inside was completely rotten and has turned into a dough of black putty. Not to mention the smell of the rotten clams.Called the restaurant up to complain, they didn't really care. I send a picture of the bad clams to the restaurant's email.Notice the majority of the clams were bad. And the one that I forced open was completely rotten black inside and smelled likesewage. Update: Got a call from the restaurant and they offered to credit my credit card for the meal. The manager said, "ifyou are not satisfied with our restaurant, please do not eat here again". Latest update: Never got the credit for the meal onthe credit card after 4 days. Read more