Reviews for Jack in the Box in Glenn Heights, TX
My favorite Jack to go to! I always ask for extra lettuce and cheese on my tacos but the woman working drive thru Thursday at... 3am surpassed any other tacos I?ve tried. Idk how the heck she cooked them but they were mouth watering delicious! Thank youma?am!!!! Read more
Forgot my cheese on my sandwich. Ordered curly fries got regular fries. The white lady was in such a rush with our order turns... out she was ready to leave saw her leaving after taking our order. No reason to be rude or in a rush. Read more
I appreciate good service! On the morning of 10/24/22 at exactly 1:59 I received the best, most fresh Jack In The Box I have... ever eaten!!!! Big thank you to that night crew!!!! Hopefully management will see this and you be rewarded for your hard workand dedication Read more
moderately clean ladies restroom Moderately clean dining area Friendly staff Quick service (visited after 12:30pm) Ordered a... Club salad crispy chicken $7.24 tax included ... salad made with 2 crispy chicken strips. only three grape tomatoes, 4 cucumberslices , lettuce, I package of ranch, 1 package of croutons... ( rating 4 due some of the lettuce was brown and too few tomatoesfor the price) Read more
Today my daughter and I came to this location for a snack. The young lady who took our order and served us (Shirsha was her name... I think) was friendly and very helpful. The food was fresh and it was clean outside the location. No complaints. Read more
My experience today has been a good one despite my previous visits here and other jack in the boxes. Today the burger came out... looking and tasting like if it was from a commercial. It wasn't plastered or flattened and had a wonderful look to it. The tastewas on point from what I expected it to be as well. The burger alone I'd rate a 9.5/10. The only reason I leave a 4 and not 5star is I've also had bad orders from this place before but if they continue to make the good the way they did today ill gladlycome back for more! Read more
Customer service is absolutely awful. Employees were rude while trying to order my food. I specifically ordered the tiny tacos... with extra cheese only and no lettuce or taco sauce. The young gentleman didn't know how to add the extra cheese so a femaletook over and was able to get it rung up correctly. When checking my order, they had no cheese but lettuce and sauce and theyput 20 packets of taco sauce in the bag. I tried called the store and let it ring until it stopped 4 times and they refused toanswer the phone. My husband sat at the door knocking for over 5 minutes and no one would acknowledge him. He had to wal over tothe drive thru window to get and employees attention. He gave them the tacos and the receipt and explained how we ordered them.They kept the receipt and then met him at the door with what was supposed to be my food made the way i ordered. I paid an extra$3 (almost the price of the the plain tiny tacos!) and didn't get hardly any cheese at all. I refused to continue to be treatedthey way were and just left. So enjoy the money I paid for the food I didn't get. This is completely unacceptable. Read more
I placed an online order. My burger was made incorrectly they put no veggies on it. The dine in is closed so had to get back in... drive thru line. The worker was very rude and seemed bothered that I would come back around to have my burger fixed. Afteralmost 10 minutes to get to the window she asked yet again what was wrong with my burger, very unpleasantly. For the 3rd time weexplained she demanded the incorrect burger be returned. I told her I was keeping it for the inconvenience. She said no andrefused to give me my correct burger and closed the window in my face. I refused to move and then she threatened to call thepolice and told the other employee to get my license plate number. They messed up my order and I get harassed for it, I'm donewith this location. Update: Still haven't been contacted by anyone. I see handling this issue is of little importance. Read more