Reviews for Dunkin' in Gloucester, MA

Great quality and friendly staff, but the drive-thru is a nightmare. You can't really tell until you pull into the line how many... cars are in front of you, but by then you're trapped - there's no way to exit. If you go outside of busy times it's usuallyokay, but I've been stuck in that line for absurdly long amounts of time -- sometimes up to ten minutes just to get an iced tea. Read more

Typical Dunkin. Clean restaurant with friendly staff. Drive thru was very busy, luckily the place next door also allowed... parking. Read more

Sometimes takes really long to get your drink. You?ll place the order then the 5 people behind you get their drink first. The... system they have to push product out isn?t very effective. Read more

This was the nicest, best tasting Dunkin's I've ever had. The service was exceptional. First Dunkin's I've seen with coffee on... tap as well. Read more

Worse coffee I ordered 6 sugar 4 cream instead I got some type of weird gloucester by the sea water special floating on top of... my coffee it definitely wasn't cream or bubbles from being poured in and you wonder why nobody wants to pay you 15$ an hr Read more

Absolutely horrible. Worst dunks in the entire North Shore. Has never managed to get a single order correct via app.... Substituting items that are cheaper without informing me at the drivethrough. Forgetting items. Avoid at all costs, unless youwant to call customer service to get your money back. The owner obviously doesn't care since this is the only location with adrive-thru. Read more

I'm there every day. The people that work there are awesome they're always so nice kind happy they never messed up my order... they always have it ready for me which is a plus sometimes I'm in a rush I just want to run in and run out they're alwayssmiling asking how my day is excetera there's nothing more I can say about them they're just awesome great crowd great customerservice I'll do it although I do hate going in sometimes I'd rather go in and go to the drive-thru up the street and get myorder wrong almost every time.. Read more

If and when I can, I love going to this Dunkin Donut's. Here's why, the staff are incredibly nice and eager to help you. It is... a very rare chance that they screw up your order. They also get sh*t done in a timely manner... I suggest this location over allothers. Read more