Reviews for Big Rig Kitchen & Brewery - Iris in Gloucester, ON

I used to be a huge fan of The Big Rig, but slowly started backing away as prices went up, but quality and service went down... (this was also pre pandemic mind you). The last time I dined in was in 2019, for brunch with a girlfriend. I ordered the frenchtoast and upgraded the dish with cream cheese and strawberries (see pic). It was a while ago, but I remember being blown away bythe price. The service was also non existent and pretty stand offish, so I never went back. Present day: My hubby brought homea large cheese pizza yesterday night for dinner ($25.00). If you like THICK cheese on your pizza, this pizza is for you. It wasa little too rich for my liking. Their pizza sauce was on the watery side, and there was also a lack of pizza sauce on thepizza, so it was pretty much just cheese and bread. I understand this is a brewery, but, there are better pizza joints whereyou get more bang for your buck in the neighborhood. Read more

I went to this restaurant several years ago. At that time I had a bad impression because their services were very slow. But this... time it's improved much. And I like what I ordered, the wedge salad and bongo flavored beer. The salad having enough energy is asurprise to me, and the beer tastes very nice. And the last but not least, the environment looks comfortable. Read more

This was my second time to Big Rig. The last time was years ago for a group lunch at work that I honestly don't remember. Today... I visited as a suggestion from my 25 year old son after being out at a driving range. I was pleasantly impressed. We had a latelunch/early dinner. The full menu was available and covers standard pub fare with their twists of course. For me the atmosphereis reminiscent of Local Heroes. We were 3 and there were no complaints to be had sampling their grilled chicken burger, burgerwith rings, and fish tacos which were surprisingly good. The only issue was they had run out of alcohol for a cocktail my sonordered... but I won't hold that against them ;) Read more

I ordered the Philly steak pizza and it had no sauce on it. I've had it before and it was good and had a BBQ like sauce on it. I... called and the manager said he checked the cameras and they did put sauce and was super dismissive. I sent photos to him andoffered to bring the pizza back in exchange for a different one because even if this is the new way they make it.. it was notgood and no one liked it at all. They told me they have "communicated with me about this enough and are not interested in anexchange" and hung up...it's always been a family tradition to order big rig pizza when my family visits from Buffalo. We evenhave merch LOL but clearly we need to find somewhere else...I'm mainly shocked with how they were so dismissive and rude.. Iunderstand mistakes happen or maybe recipes change but they were extremely unprofessional and not willing to try and resolve theissue. I brought my husband in and the finally agreed to give a refund... Just an overall sour experience. Read more

Food was good. Waitress and service was good. Great selection of craft beers. Try the Alpha IPA! And, if you want to try... something cool, tell them you want a Alpha Bongo! (Mix between Alpha & Bongo Bongo) It was really good! Seems like they alsosell shirts and other stuff... Read more

Came in with a large party >10 and we were all able to be seated together. Our food did take a long time to come out, which we... weren’t warned about. But the killer bee burger was fantastic and their own brewed root beer was incredible. Read more

Our group of guys visited the restaurant on a Wednesday night so it wasn't too busy. Very spacious and clean location, lots of... parking and easy access from many main roads. The staff was really friendly and provided an amazing service. The food and beerswere quite good and ready fast so we didn't have to wait a long time. The only exception were the peanut butter torte that wereaverage but nothing to put a downer on our experience. Thank you, well be back. Read more

Food was decent. It took a lot longer than we expected since it wasn’t very busy, granted we went at a perhaps a weird time... for lunch (4pm?). Staff were friendly though. I got the fish tacos, which I was initially excited about but were a bitunderwhelming. The raspberry soda was good. Read more