Reviews for El Mezcal in Godfrey, IL
Eat here often. Service always great, food comes out quick and yummy like always!
I enjoy the drinks here and most of the food, however me and my friend visited today and even though he only took a couple of... bites before he felt grossed out by the food he couldn?t exchange his food for a drink, only more food but he was already donewith eating, so they are making him pay for his entire meal that he barely touched. You can call this lack of consideration onthe customers behalf but this is a restaurant business and the customer should always be right especially when they tip well.The tip would of covered any losses but now they get 0 tip and a bad review. I hope you guys can improve your customer serviceso the restaurant becomes as good as it could be? but I guess they need to fix the lights outside before they can even beginworking on better employees. Thanks for lunch?. Read more
I don?t know why I keep giving this place a try, i guess I?m hoping it was just an off day when we go thinking it would be... better next time.. nope! Their customer service is absolutely horrible. Not friendly what so ever. Esp the bigger guy that wearsglasses and it seems we get stuck with him every time. Just so rude and makes it seem like we are such an inconvenience. Doesn?tcheck on you or offer refills of anything and if you ask he will seem annoyed. Fried tacos always come out burnt and disgusting.Other food we order turns out ok, but not worth the price. Which by the way is way over priced. We will no longer be coming hereand driving to mr panchos from now on! Oh and the margaritas are worthless, hardly any alcohol in them, if any at all for thatmatter. Don?t waste your money here! Read more
We love El Mezcal! ?? Absolutely the best and most authentic Mexican restaurant east of STL! We were greeted by friendly and... welcoming staff from the moment we entered the building. They quickly got us seated and served our chips and drinks. They keptour glasses and chip/salsa filled. Our food was cooked to perfection, hot, and brought out in a timely manner. Huge portions! Westayed a while to chat and no one rushed us out the door. Very inviting and family oriented atmosphere. Bathrooms were clean andwell stocked. We will certainly return and bring friends! Highly recommend El Mezcal! Good food and wonderful hosts! ?????????? Read more
Food was hot, fresh, and fast. Kids liked it also. We flew in hour before closed. Not knowing what to expect 8:00 at night. Wait... staff was very friendly. Kid friendly. Large menu, didn't realize the fajitas burrito was only meat. Waitress didn't hesitate toasked if I wanted some grilled up. Fine place to grab a bit. Will return Read more
The place was not too busy on a Monday and Thursday.The food was flavorful and filling. The service left something to be... desired. We did not feel welcomed. There hot hot sauce is very tasty and gives a good bite. We will still eat here. Read more
The place has minimal styling from the outside so one wouldn't immediately recognize this place for the gem that it is. The... wait staff were extremely polite; my waitress took my order within 2 minutes of being seated and I waited about 5 minutes fromthe time I ordered until my food arrived piping hot to my table. The food was delicious and was inexpensive. Today I had ataste for Mexican and almost stopped at Red Burrito, just barely noticing this place at the last minute. I'm glad I stopped intoday. Overall the experience was great, however, the one complaint I do have is, there were quite a few flies buzzing aroundmy table. The place was clean and having worked in food service myself, I understand the flies can sometimes be hard to control,especially on hot days. But overall, I'd say, the place was very tidy. I would recommend this place! Read more
The food and service was amazing! The wife and I had an awesome date night! Drinks were cheap but cold and delicious! Highly... highly recommend! Read more